View Issue Details

IDProjectCategoryView StatusLast Update
0000829OXID eShop (all versions)1.03. Basket, checkout processpublic2012-12-10 13:24
Reporterd3 Assigned To 
PriorityhighSeveritymajorReproducibilityrandom
Status closedResolutionunable to reproduce 
Product Version4.1.0 revision 17976 
Summary0000829: thankyou step will not shown sporadically
DescriptionIn some orders, the step5 (thankyou) will not shown. The order process performs a redirect to shop home page. The behaviour is irreproducable. In next order with same products and same user the order process walks through correctly. Owner assumed, that it is addicted from browser. (He asserted, in IE 7 it works permanent correct, i noticed in Firefox 3 the behaviour is comprehensible.) The redirect will performed in thankyou.php (line 134), because $this->_oBasket->getProductsCount() returns 0. Sometimes the $this->_oBasket-object contains no data obviously. Maybe, can it be a different session-cookie-handling?
TagsOrder
Theme
BrowserFireFox 3.x
PHP Version5.2.6
Database Version5.0.33

Activities

dainius.bigelis

2009-04-24 16:20

reporter   ~0000808

Reminder sent to: d3

Hi,

Could you please tell if you have some additional modules (like PayPal, ipayment, or any other) installed in this shop, and what modules there are?
As displaying this page is related also to data transfering between payment modules, for which these modules is responsible, so it may be affected by these modules.

Best regards,

dainius.bigelis

2009-04-24 16:20

reporter   ~0000809

@Developers:
Please check from the source code view, if there can be some issues at this place. Also pay attention if such behaviour not harms the Order process and does not corrupts the Order data.

d3

2009-04-24 16:44

reporter   ~0000810

In this shop are the following payment modules installed:

- Paypal Pro (Frank Knapp)
- Heidelpay stand alone (not eFire) (it's our module)

All other payments are realized with the standard shop possibilities.
This error occurs however on all payment methodes.

All other modules aren't related to the order process.

arvydas_vapsva

2009-05-11 10:32

reporter   ~0000896

had a code review again and i see no reason why this should happen, have no idea how to reproduce problem ... i suggest to leave this bug open until some use case will appear and we will be able to make nice test and fix bug in general.

somebody against?

dainius.bigelis

2009-05-11 10:37

reporter   ~0000897

The case is closed as we are unable to reproduce it.
If you will know how to reproduce it, or will find a problem, please reopen this entry.