View Issue Details

IDProjectCategoryView StatusLast Update
0007542module Amazon Paymainpublic2023-09-20 19:03
ReporterSimonGassenschmidt 
PrioritynormalSeverityminorReproducibilityalways
Status assignedResolutionopen 
Product Version2.1.3 
Target VersionFixed in Version 
Summary0007542: Transaction-History in case of a refund is not updated
DescriptionIn a OXID eShop 6.1.6 with Amazon Pay 2.1.13, the transaction history under "Administer Orders" -> Orders -> a Amazon Pay Order -> Tab Overview -> Transaction-History won't be updated if you trigger a refund.
Steps To Reproduce1. Install new Shop
2. Install Amazon Pay
3. Create a Order with Amazon Pay
4. Trigger a Refund in "Administer Orders" -> Orders -> Overview Tab
5. no change in transaction history
Additional Information- es -

Although a confirmation email from Amazon was send after refund, but the transaction is not shown in the transaction history.
Also in Amazon Seller Central neither order nor refund is displayed.
TagsNo tags attached.

Activities

QA

2023-09-20 10:13

administrator   ~0015650

- es

QA

2023-09-20 10:13

administrator  

Amazon_1.png (41,195 bytes)
Amazon_1.png (41,195 bytes)

d3

2023-09-20 19:03

reporter   ~0015652

Hi

We need the fix urgently.
A customer has been waiting for this new module version for months and still cannot use it.
He has a maintenance contract with OXID!