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IDProjectCategoryView StatusLast Update
0007279OXID eShop (all versions)2.2. Shop settingspublic2021-09-22 09:21
Reporterd3 
PriorityhighSeveritymajorReproducibilityalways
Status acknowledgedResolutionopen 
Product Version6.3.1 
Target VersionFixed in Version 
Summary0007279: Shop deactivated modules
DescriptionIn some situations the shop cannot find all files of a module. (server busy etc.)
Result: The shop deactivates the affected module.

The bad thing is: No one is informed about it. (no mail to shopowner etc)

We just have the case that an article export module to Google Shopping has not made a new export for several months. No one has noticed this, as everything happens automatically via cronjob. If it works...

Solution 1)
If a module is automatically deactivated, a mail is sent to the shop owner at the same time.

Solution 2)
There is a config.inc parameter to disabled this function -> "blDoNotDisableModuleOnError"
This Parameter should be activated by default.
TagsNo tags attached.
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QA

2021-09-22 09:21

administrator   ~0013485

Hey @d3,

I acknowledged the issue as 1) would be a handy feature request and one could think about the 2) proposal.

Could you provide further information about how the shop doesn't find some files sometimes? Is this about a too busy webserver and PHP has to wait too long for an answer? Could you provide us an error log so we can investigate more closely?
Of course you can write to [email protected] if it is about sensitive information.

Greetings,
Michael