View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0004243 | module PayPal | module PayPal - sub | public | 2012-07-12 14:07 | 2012-08-28 00:09 |
Reporter | marco_steinhaeuser | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | always |
Status | resolved | Resolution | no change required | ||
Product Version | 2.0.0 | ||||
Summary | 0004243: PayPal Express without shipping costs | ||||
Description | Using PayPal module 2.0.0 for express checkout only the cart value is transferred to paypal, shipping costs will be missed out. | ||||
Steps To Reproduce | didn't reproduce | ||||
Additional Information | http://forum.oxid-esales.com/showthread.php?t=15273 | ||||
Tags | No tags attached. | ||||
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I have the same problem with 4.6.0_44406 (upgraded 4.5.0) and Paypal 2.0.1_47346. Severity only minor? This is actually major or even critical since customer won't be charged for shipping. |
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Reminder sent to: mart Hi, We have a bug https://bugs.oxid-esales.com/view.php?id=4243 because of Paypal and I found in this bug notes, that you also could reproduce it. So Could you please tell us more info about this case, that we could reproduce it? |
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Hi, this is how I can reproduce on my installation. The versions I use are added in my first note. * Ensure Paypal Express is enabled in efire * Add some item to your shopping cart * Go to your cart * Click on Paypal Express button * You'll be redirected to Paypal site * On the left you'll see only the price for the product without any shipping costs. |
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Reminder sent to: mart In your case, as I understood that you don't see shipping cost in PayPal site on login page, when user is still not logged-in in Paypal site. In our shop shipping price calculation is performed after user selects shipping method. When user comes in PayPal login page, shop still doesn't know shipping price. After user logins to PayPal shipping price is calculated according selected delivery method and user proceeds throw the order with this shipping price. This bug is closed as not changes required. |
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Reopened, as the case is different: the main problem is that there are some cases, when shipping cost are not calculated in the order at all and users can finish such order (without shipping costs). |
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It was reported in Forums, that payments have been made via PayPal Express without any shipping costs at all. So the Express-Button was deactivated, because it would be too expensive to run after additional shipping costs for each order. The option "calculate default shipping costs for non logged-in users" is activated, working in shop, but not in PayPal - Express. If choosing normal checkout and PayPal-payment, everything works fine, shipping costs are shown and calculated. |
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This bug is closed as not changes required again, because user had some payments without due to free shipping amount and mixed it up. So there is not a bug in this case. |