View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0004040 | OXID eShop (all versions) | 1.01. Products (product, categories, manufacturer, promotions etc.) | public | 2012-05-14 12:14 | 2012-12-07 14:27 |
| Reporter | job963 | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Product Version | 4.6.0 revision 44406 | ||||
| Summary | 0004040: The option "Product can be customized " must be set for all variants of an article | ||||
| Description | If you switch on the option to allow the to specify an individualized text for an parent article (having variants), the field is shown only as long as there is no variant choosen. If the user chooses a variant, the field disappears. | ||||
| Tags | Products | ||||
| Theme | Azure | ||||
| Browser | All | ||||
| PHP Version | any | ||||
| Database Version | any | ||||
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I reproduce the bug on version 4.6. |
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Reminder sent to: job963 Hi, Thanks a lot for submitting this issue, but we are not entirely clear what do you mean the option "Individualize"? Could you please tell us, where can we find this option? |
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Reminder sent to: job963 Hi, As we are talking about the option "Product can be customized" - this option is not inherited from Parent to variant products, and we think that it should keep working like that. This option is intended to set the specific/custom stuff for product, so cannot be set by default to all the products (i.e. to all variants, when maybe most of them don't need this field, and only very specific variants needs this). But still it's possible to set this option separately for each variant product. If this option would be inherited, then it would give some confuse: in case if Parent product has this option ON, and Variant product has option set as NO - would it mean "inherit the value from parent" OR "do not inherit value". So the issue is closed as no change required. |
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@Svetlana: It is the option "Product can be customized" @dainius.bigelis: The behavior at the moment is: You switch this option on for a not buyable parent product, the customer sees the field on the product detail page of the parent (which is shown first). He can enter the text, after selecting a variant, the field and the text disappears / is lost. I don't think this is a logical and understandable behavior. So if you want to stay at the current behavior, hide the option in admin and in the shop for not buyable parents, because at the behavior is confusing. Add: In 4.3.2 the field isn't shown for the not buyable parent in the product detail page (this behavior is now changed) But in my opinion it would be better to inherit this for the variants, mostly variant are the same product, only another color or size. And switching on for all variant is a lot of work (and hard to control if have checked all variants) |
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Actually the expected behavior of this option may differ depending on the situation and circumstances. Some persons expects such behavior as it is now. So we need to think about more general solution, which would fit for all the cases, like implementing separate option which tells if this detail should be inherited to Variants or no. But this problem also touches other places in eShop, so we want to prepare some concept for that and implement in one of bigger eshop versions. For now this behavior stays as it is, and we include this task to our ToDo list. Thanks for your feedback. |
