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IDProjectCategoryView StatusLast Update
0008001OXID eShop (all versions)2. ----- eShop backend (admin) -----public2026-10-20 08:11
Reportermario_lorenz Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status confirmedResolutionopen 
Product Version7.0.2 
Summary0008001: When the WYSIWYG editor is rendered in the admin area, the OXID help buttons stop working.
DescriptionOn admin pages that use the WYSIWYG editor (e.g., articles, categories), the helper buttons for other input fields on the page no longer work. An error is logged in the error console, but it indicates only the symptom rather than the root cause.

Uncaught TypeError: can't access property "trim", $(...).innerHTML is undefined
    showPanel https://mario.oxiddev.de/out/admin_twig/src/js/widgets/yui-polyfill.js:804
    onclick https://mario.oxiddev.de/admin/index.php?editlanguage=0&force_admin_sid=9a4221357e23097ead725b4f654dab55&stoken=9B181333&shp=1&&cl=article_main&oxid=-1:1
 
Steps To ReproduceActivate the WYSIWYG editor
visit an admin page, such as the "Main" tab in the article administration section.
Click on one of the help buttons
Additional InformationThis bug might be a duplicate, as I recall it being identified previously by Dennis Reisel during OXID release testing (v7.3, v7.4?!?). However, since it still exists in OXID 7.5 and no bug report regarding the WYSIWYG editor could be found here, I have reported it again.
TagsNo tags attached.
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QA

2026-09-07 08:23

administrator   ~0018654

Hi Mario,

i acknowledged the report.

I also remember an issue here, but also find no duplicate. So i don't waste time and reproduced it.

Best Regards
QA -SG-