View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0007941 | module PayPal Checkout | module PayPal checkout - sub | public | 2026-05-05 11:17 | 2026-05-07 15:19 |
| Reporter | Spritje | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | acknowledged | Resolution | open | ||
| Product Version | 2.8.3 / 3.7.3 | ||||
| Summary | 0007941: When using Ideal (uAPM) sometimes no order confirmation email is sent to owner and customer | ||||
| Description | Installed PayPal 2.8.4-rc (in CE/PE 6.5.5). In addition to PayPal, the Amazon Pay module (2.2.0) is also active in the payment process. An error has now occurred with IDEAL (uAPM): The payment and order were processed successfully. However, no order confirmation email was sent to the shop owner or the customer in this instance. | ||||
| Additional Information | QA - ES - The status PAYER_ACTION_REQUIRED (= PayPal requires the customer to perform a SCA (Strong Customer Authentication) action) is not handled correctly. The exception is thrown before finalizeOrderAfterExternalPayment() is called. So no confirmation email is sent. https://github.com/OXID-eSales/paypal-module/blob/b-6.3.x/src/Controller/OrderController.php#437 | ||||
| Tags | No tags attached. | ||||
