View Issue Details

IDProjectCategoryView StatusLast Update
0000774OXID eShop (all versions)1.05. Userspublic2009-04-07 13:12
ReporterHarsam Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Product Version4.0.1.0 revision 15990 
Summary0000774: Order History in User Account isn`t displayed correctly
DescriptionIf User want to displayed the order history, the history-items are loaded, but not the whole template _header.tpl with includes. The includes _left.tpl, _right.tpl and _footer.tpl are not displayed correctly, parts are missing.
TagsNo tags attached.
Attached Files
order-history1.jpg (110,390 bytes)   
order-history1.jpg (110,390 bytes)   
order-history0.jpg (174,680 bytes)   
order-history0.jpg (174,680 bytes)   
Theme
BrowserAll
PHP Version5.2.6
Database Version5.0.33

Activities

dainius.bigelis

2009-04-06 15:14

reporter   ~0000722

Reminder sent to: Harsam

Hi,

Could you please send us a screenshot of the page when you find that templates are not included or included incorrectly?
As we cannot reproduce the case localy.

Best regards,
Dainius Bigelis

Harsam

2009-04-06 16:06

reporter   ~0000723

Please have a look at attached files

dainius.bigelis

2009-04-06 17:41

reporter   ~0000726

Reminder sent to: Harsam

Hi,

It looks like only the local problem because changed css files and some stuff is missing there.
Can you please send complete .css file from this shop? We suspect that you changed the div#content in this css.

Best regards,

dainius.bigelis

2009-04-07 09:29

reporter   ~0000727

Unable to reproduce this case.

Harsam

2009-04-07 10:38

reporter   ~0000733

Hi,
the oxid.css is checked and the div#content part is unchanged, originally the oxid like. Also I put back the originally oxid templates _header.tpl, _left_tpl, right_tpl, footer_tpl and the originally oxid.css too, I get the same problem I told. But now I`m not able to upload pictures with the originally oxid templates/css, bacause the thread was closed.

Is it possible, there are a bug in our oxorder or oxorderarticles database? The shop was updated from 3.0.0.4. I also tried different users in account/order history, but I get the same problem too.

Best Regards

Harry

Harsam

2009-04-07 10:58

reporter   ~0000737

Hi,
I completly closed the firefox browser and also changed gui and themes to the originally one. with additional the original templates and css the problem does`t exist. Now I will try to change templates, step by step to see, if the problem does exist furthermore.

Is it possible to load up the changed oxid.css, that you take a look at this? Or it`s better to contact the oxid support? we have a support contract.

Best regards
Harry

dainius.bigelis

2009-04-07 11:10

reporter   ~0000738

Reminder sent to: Harsam

Hi,

It seems that this is not general eShop bug, but problem only localy. So please contact our support for further investigation.

Best regards,