View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0007518 | OXID eShop (all versions) | 1.03. Basket, checkout process | public | 2023-08-18 13:42 | 2023-08-18 17:31 |
| Reporter | Steven | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | acknowledged | Resolution | open | ||
| Product Version | 7.0.0 | ||||
| Summary | 0007518: Discounts in baskets are not updated after page refresh | ||||
| Description | The price of a product which is in the basket does not get updated if a discount is activated or deactivated. As soon as you enter further steps of the checkout, the price gets updated but without any information. This is really confusing for the customer. | ||||
| Steps To Reproduce | - Create any discount. - Put a product into the basket. - You see the discounted price. - Now deactivate the discount and refresh the page. - The price in the basket stays the same (discounted price). - Now you can increase the quantity of the product. - The basket gets updated together with the price, which is now correct (original price, no discount). - Now activate the discount and refresh the page. - The price in the basket stays the same (original price, no discount). - Now continue the checkout. - At some point, the price gets updated. | ||||
| Additional Information | The issue may happen not that often but if it happens that a customers puts a discounted product into the basket and gets a higher price during checkout, this could lead to a long discussion with the shop owner. The issue was also reproduced in shop 6.5 with Flow and Wave theme. So it's not connected to 7.0 or Apex. | ||||
| Tags | No tags attached. | ||||
| Theme | All | ||||
| Browser | Not defined | ||||
| PHP Version | Not defined | ||||
| Database Version | Not defined | ||||
