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IDProjectCategoryView StatusLast Update
0007518OXID eShop (all versions)1.03. Basket, checkout processpublic2023-08-18 17:31
Status acknowledgedResolutionopen 
Product Version7.0.0 
Target VersionFixed in Version 
Summary0007518: Discounts in baskets are not updated after page refresh
DescriptionThe price of a product which is in the basket does not get updated if a discount is activated or deactivated. As soon as you enter further steps of the checkout, the price gets updated but without any information. This is really confusing for the customer.
Steps To Reproduce- Create any discount.
- Put a product into the basket.
- You see the discounted price.

- Now deactivate the discount and refresh the page.
- The price in the basket stays the same (discounted price).

- Now you can increase the quantity of the product.
- The basket gets updated together with the price, which is now correct (original price, no discount).

- Now activate the discount and refresh the page.
- The price in the basket stays the same (original price, no discount).

- Now continue the checkout.
- At some point, the price gets updated.
Additional InformationThe issue may happen not that often but if it happens that a customers puts a discounted product into the basket and gets a higher price during checkout, this could lead to a long discussion with the shop owner.

The issue was also reproduced in shop 6.5 with Flow and Wave theme. So it's not connected to 7.0 or Apex.
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