View Issue Details

IDProjectCategoryView StatusLast Update
0007497module PayPal Checkoutmodule PayPal checkout - subpublic2023-08-14 10:52
ReporterKIRATIKdevs Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version2.3.0 / 1.3.0 
Fixed in Version2.3.1 / 1.3.1 
Summary0007497: OXTRANSSTATUS not change to OK after successful paypal payment
DescriptionHi,

I got issue with paypal checkout and order status. After successful payment via Paypal, order not change status to OK. I know that this status is related with paypal webhooks but it doesn't work as intended. Sometimes status is set to OK sometimes it stay as NOT_FINISHED. I contact paypal support and they says that form paypal site everything is ok and it looks like webhooks can't reach destination (OXID).

Weirdest thing is that it works randomaly (sometimes webhooks set status to OK).

I struggle with this issue for long time withot success.

Thanks in advance for feedback
Marcin
Additional InformationOXID 6.2.3
TagsNo tags attached.

Activities

QA

2023-07-20 10:16

administrator   ~0015428

- es -
further information requested

QA

2023-08-01 11:53

administrator   ~0015462

- es -

KIRATIKdevs

2023-08-07 11:19

reporter   ~0015468

Do we have any workaround for this? or when the fix will be released?