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IDProjectCategoryView StatusDate SubmittedLast Update
0007439module Unzer[All Projects] Generalpublic2023-03-01 09:312023-03-08 12:58
ReporterNeelam.Nag 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionreopened 
Product Version 
Target VersionFixed in Version 
Summary0007439: Chargeback transactions do not appear in the backend [UNZER-139] [UPP-222]
Description1- Create an order using credit cards

2- apply chargeback from hip or unzer insights for the whole amount

3- the chargeback transaction will not appear in the backend :minus:

4- the order status shall become “cancelled “
Steps To ReproduceAs described above
Additional Information- es -
TagsNo tags attached.

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Neelam.Nag

2023-03-01 09:31

reporter  

image-20230207-081615.png (41,642 bytes)
image-20230207-081615.png (41,642 bytes)
image-20230207-081620.png (30,401 bytes)
image-20230207-081620.png (30,401 bytes)

Neelam.Nag

2023-03-08 12:58

reporter   ~0015089

There are two transactions statuses, first pending and then completed.
The charge is completed.