View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0007356 | module PayPal Checkout | module PayPal checkout - sub | public | 2022-09-16 10:25 | 2022-09-27 10:39 |
| Reporter | EW | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | ||
| Summary | 0007356: Paypal throws Internal Exception when creating order | ||||
| Description | Plugin version 1.1.6 Oxid v6.1.6 When trying to purchase anything having the Paypal payment method selected Paypal will return an error making us unable to complete the purchase. For error in log please see the attached file. | ||||
| Steps To Reproduce | install plugin setup sandbox account (we tried multiple, including one provided by Paypal) enable payment method try to purchase anything | ||||
| Tags | No tags attached. | ||||
| Attached Files | paypalerror.txt (13,116 bytes)
[2022-08-16 15:36:01] OXID Logger.ERROR: Error on order create call. ["[object] (OxidSolutionCatalysts\\PayPalApi\\Exception\\ApiException(code: 500): POST https://api.sandbox.paypal.com/v2/checkout/orders returned: 500 Internal Server Error
Returned Message: An internal service error has occurred
Error Details:
[]
Response:
{\"name\":\"INTERNAL_SERVICE_ERROR\",\"debug_id\":\"9912e489a19de\",\"links\":[]}
The following curl request could be used to simulate a similar request:
curl -v -X POST \"https://api.sandbox.paypal.com/v2/checkout/orders\" -H \"User-Agent: GuzzleHttp/7\" -H \"Host: api.sandbox.paypal.com\" -H \"Content-Type: application/json\" -H \"PayPal-Partner-Attribution-Id: Oxid_Cart_Payments\" -H \"PayPal-Client-Metadata-Id: \" -H \"Prefer: return=minimal\" -H \"Authorization: Bearer REMOVEDBEARER\" -d {\"intent\":\"CAPTURE\",\"processing_instruction\":\"NO_INSTRUCTION\",\"payer\":{\"name\":{\"given_name\":\"Simon\",\"surname\":\"SNIPPED\"},\"phone\":{\"phone_type\":\"FAX\",\"phone_number\":{\"national_number\":\"SNIPPED\"}},\"address\":{\"address_line_1\":\"Schuegrafstr. 3\",\"admin_area_2\":\"Cham\",\"postal_code\":\"93413\",\"country_code\":\"DE\"},\"email_address\":\"[email protected]\"},\"purchase_units\":[{\"reference_id\":\"OXID_REFERENCE\",\"amount\":{\"breakdown\":{\"item_total\":{\"currency_code\":\"EUR\",\"value\":\"489.00\"},\"tax_total\":{\"currency_code\":\"EUR\",\"value\":\"0.00\"}},\"currency_code\":\"EUR\",\"value\":\"489.00\"},\"description\":\"Zahlung bei naehpark.com\",\"shipping\":{\"name\":{\"full_name\":\"Simon SNIPPED\"},\"address\":{\"address_line_1\":\"Schuegrafstr. 3\",\"admin_area_2\":\"Cham\",\"postal_code\":\"93413\",\"country_code\":\"DE\"}}}],\"application_context\":{\"brand_name\":\"naehpark.com\",\"landing_page\":\"LOGIN\",\"shipping_preference\":\"GET_FROM_FILE\",\"user_action\":\"CONTINUE\",\"return_url\":\"https:\\/\\/naehpark.local\\/index.php?cl=order&fnc=finalizepaypalsession\",\"cancel_url\":\"https:\\/\\/naehpark.local\\/index.php?cl=order&fnc=cancelpaypalsession\",\"vault\":false}} at /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-client/src/Service/BaseService.php:45)
[stacktrace]
#0 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-client/generated/Service/Orders.php(55): OxidSolutionCatalysts\\PayPalApi\\Service\\BaseService->send('POST', '/orders', Array, Array, '{\"intent\":\"CAPT...')
#1 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Service/Payment.php(114): OxidSolutionCatalysts\\PayPalApi\\Service\\Orders->createOrder(Object(OxidSolutionCatalysts\\PayPalApi\\Model\\Orders\\OrderRequest), 'Oxid_Cart_Payme...', '', 'return=minimal', '')
#2 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Service/Payment.php(397): OxidSolutionCatalysts\\PayPal\\Service\\Payment->doCreatePayPalOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), 'CAPTURE', NULL, NULL, NULL, '', '', 'Oxid_Cart_Payme...', 'https://naehpar...', 'https://naehpar...', false)
#3 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Model/Order.php(228): OxidSolutionCatalysts\\PayPal\\Service\\Payment->doExecuteStandardPayment(Object(computopcw_oxorder), Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), 'CAPTURE')
#4 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Application/Model/Order.php(519): OxidSolutionCatalysts\\PayPal\\Model\\Order->_executePayment(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(computopcw_oxuserpayment))
#5 /dev/naehpark-oxid/source/modules/sbw/np/Model/Order.php(39): OxidEsales\\EshopCommunity\\Application\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#6 /dev/naehpark-oxid/source/modules/bestit/amazonpay4oxid/ext/bestitamazonpay4oxid_oxorder.php(469): Sbw\
p\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#7 /dev/naehpark-oxid/source/modules/bestit/amazonpay4oxid/ext/bestitamazonpay4oxid_oxorder.php(490): bestitAmazonPay4Oxid_oxOrder->_parentFinalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#8 /dev/naehpark-oxid/source/modules/sbw/np_ustidcheck/Model/Order.php(16): bestitAmazonPay4Oxid_oxOrder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#9 /dev/naehpark-oxid/source/modules/naehpark/np_callcenterorderreceiver/Model/Order.php(23): Sbw\\UstidCheck\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#10 /dev/naehpark-oxid/vendor/naehpark/trosofortueberweisung/Application/Model/TrosofortueberweisungOrder.php(146): Naehpark\\Module\\Erfolgswerkzeug\\CallcenterOrderReceiver\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#11 /dev/naehpark-oxid/source/modules/sbw/orderbak/Model/Order.php(21): Tronet\\Trosofortueberweisung\\Application\\Model\\TrosofortueberweisungOrder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#12 /dev/naehpark-oxid/vendor/oxid-esales/amazon-pay-module/Model/Order.php(60): Sbw\\Orderbak\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#13 /dev/naehpark-oxid/source/modules/customweb/computopcw/models/core/computopcw_oxorder.php(75): OxidProfessionalServices\\AmazonPay\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#14 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Application/Controller/OrderController.php(217): computopcw_oxorder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User))
#15 /dev/naehpark-oxid/source/modules/sbw/np/Controller/OrderController.php(66): OxidEsales\\EshopCommunity\\Application\\Controller\\OrderController->execute()
#16 /dev/naehpark-oxid/source/modules/sbw/orderbak/Controller/OrderController.php(215): Sbw\
p\\Controller\\OrderController->execute()
#17 /dev/naehpark-oxid/vendor/oxid-esales/amazon-pay-module/Controller/OrderController.php(96): Sbw\\Orderbak\\Controller\\OrderController->execute()
#18 /dev/naehpark-oxid/source/modules/customweb/computopcw/controllers/core/computopcw_order.php(209): OxidProfessionalServices\\AmazonPay\\Controller\\OrderController->execute()
#19 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/Controller/BaseController.php(524): computopcw_order->execute()
#20 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(332): OxidEsales\\EshopCommunity\\Core\\Controller\\BaseController->executeFunction('execute')
#21 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(274): OxidEsales\\EshopCommunity\\Core\\ShopControl->executeAction(Object(computopcw_order), 'execute')
#22 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(137): OxidEsales\\EshopCommunity\\Core\\ShopControl->_process('OxidEsales\\\\Esho...', 'execute', NULL, NULL)
#23 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/Oxid.php(26): OxidEsales\\EshopCommunity\\Core\\ShopControl->start()
#24 /dev/naehpark-oxid/source/index.php(15): OxidEsales\\EshopCommunity\\Core\\Oxid::run()
#25 {main}
"] []
[2022-08-16 15:36:01] OXID Logger.ERROR: Could not create PayPal order. ["[object] (OxidSolutionCatalysts\\PayPal\\Exception\\PayPalException(code: 0): Could not create PayPal order. at /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Exception/PayPalException.php:16)
[stacktrace]
#0 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Service/Payment.php(403): OxidSolutionCatalysts\\PayPal\\Exception\\PayPalException::createPayPalOrderFail()
#1 /dev/naehpark-oxid/vendor/oxid-solution-catalysts/paypal-module/src/Model/Order.php(228): OxidSolutionCatalysts\\PayPal\\Service\\Payment->doExecuteStandardPayment(Object(computopcw_oxorder), Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), 'CAPTURE')
#2 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Application/Model/Order.php(519): OxidSolutionCatalysts\\PayPal\\Model\\Order->_executePayment(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(computopcw_oxuserpayment))
#3 /dev/naehpark-oxid/source/modules/sbw/np/Model/Order.php(39): OxidEsales\\EshopCommunity\\Application\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#4 /dev/naehpark-oxid/source/modules/bestit/amazonpay4oxid/ext/bestitamazonpay4oxid_oxorder.php(469): Sbw\
p\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#5 /dev/naehpark-oxid/source/modules/bestit/amazonpay4oxid/ext/bestitamazonpay4oxid_oxorder.php(490): bestitAmazonPay4Oxid_oxOrder->_parentFinalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#6 /dev/naehpark-oxid/source/modules/sbw/np_ustidcheck/Model/Order.php(16): bestitAmazonPay4Oxid_oxOrder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#7 /dev/naehpark-oxid/source/modules/naehpark/np_callcenterorderreceiver/Model/Order.php(23): Sbw\\UstidCheck\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#8 /dev/naehpark-oxid/vendor/naehpark/trosofortueberweisung/Application/Model/TrosofortueberweisungOrder.php(146): Naehpark\\Module\\Erfolgswerkzeug\\CallcenterOrderReceiver\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#9 /dev/naehpark-oxid/source/modules/sbw/orderbak/Model/Order.php(21): Tronet\\Trosofortueberweisung\\Application\\Model\\TrosofortueberweisungOrder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#10 /dev/naehpark-oxid/vendor/oxid-esales/amazon-pay-module/Model/Order.php(60): Sbw\\Orderbak\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#11 /dev/naehpark-oxid/source/modules/customweb/computopcw/models/core/computopcw_oxorder.php(75): OxidProfessionalServices\\AmazonPay\\Model\\Order->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User), false)
#12 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Application/Controller/OrderController.php(217): computopcw_oxorder->finalizeOrder(Object(OxidProfessionalServices\\AmazonPay\\Model\\Basket), Object(OxidProfessionalServices\\AmazonPay\\Model\\User))
#13 /dev/naehpark-oxid/source/modules/sbw/np/Controller/OrderController.php(66): OxidEsales\\EshopCommunity\\Application\\Controller\\OrderController->execute()
#14 /dev/naehpark-oxid/source/modules/sbw/orderbak/Controller/OrderController.php(215): Sbw\
p\\Controller\\OrderController->execute()
#15 /dev/naehpark-oxid/vendor/oxid-esales/amazon-pay-module/Controller/OrderController.php(96): Sbw\\Orderbak\\Controller\\OrderController->execute()
#16 /dev/naehpark-oxid/source/modules/customweb/computopcw/controllers/core/computopcw_order.php(209): OxidProfessionalServices\\AmazonPay\\Controller\\OrderController->execute()
#17 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/Controller/BaseController.php(524): computopcw_order->execute()
#18 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(332): OxidEsales\\EshopCommunity\\Core\\Controller\\BaseController->executeFunction('execute')
#19 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(274): OxidEsales\\EshopCommunity\\Core\\ShopControl->executeAction(Object(computopcw_order), 'execute')
#20 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(137): OxidEsales\\EshopCommunity\\Core\\ShopControl->_process('OxidEsales\\\\Esho...', 'execute', NULL, NULL)
#21 /dev/naehpark-oxid/vendor/oxid-esales/oxideshop-ce/source/Core/Oxid.php(26): OxidEsales\\EshopCommunity\\Core\\ShopControl->start()
#22 /dev/naehpark-oxid/source/index.php(15): OxidEsales\\EshopCommunity\\Core\\Oxid::run()
#23 {main}
"] []
| ||||
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PayPal had sandbox and onboarding issues this week. The problems seem to be solved. This is also said by the message: POST https://api.sandbox.paypal.com/v2/checkout/orders returned: 500 Internal Server Error Returned Message: An internal service error has occurred So no problem with the OXID PayPal Checkout module. Therefore the bug will be closed. - es - |
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Please check the date of the attached log.. Also note we were asked to open this issue here after weeks of back and forth with our OXID contact Mario Lorenz. |
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Was the PayPal onboarding successfully completed or were the credentials manually stored in the PayPal Checkout settings? |
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The onboarding was successfully completed. |
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will be processed in Ticket #110017 |
