View Issue Details

IDProjectCategoryView StatusLast Update
0006989OXID eShop (all versions)4.09. SEO, SEO URLpublic2019-05-31 12:17
Reporter[email protected] Assigned To 
PrioritynormalSeverityminorReproducibilityunable to reproduce
Status closedResolutionopen 
Product Version6.1.3 
Summary0006989: 404 Page can not be displayed
DescriptionWhen I trigger a 404 handling using /XXX/ as the path, I get the following error:


( ! ) Warning: Smarty error: unable to read resource: "message/err_404.tpl" in /var/www/oxideshop/vendor/smarty/smarty/libs/Smarty.class.php on line 1100
Call Stack
# Time Memory Function Location
1 0.0006 364192 {main}( ) .../oxseo.php:0
2 0.0014 364568 require( '/var/www/oxideshop/source/index.php' ) .../oxseo.php:28
3 0.0021 365336 require_once( '/var/www/oxideshop/source/bootstrap.php' ) .../index.php:7
4 0.0605 459752 include( '/var/www/oxideshop/source/modules/functions.php' ) .../bootstrap.php:192
5 0.0866 500832 OxidEsales\Eshop\Core\UtilsView->getSmarty( ) .../functions.php:34
6 0.0886 508856 OxidEsales\Eshop\Core\UtilsView->_fillCommonSmartyProperties( ) .../UtilsView.php:70
7 0.0926 617424 OxidEsales\Eshop\Core\UtilsView->getSmartyDir( ) .../UtilsView.php:354
8 0.0926 617424 OxidEsales\Eshop\Core\Config->getConfigParam( ) .../UtilsView.php:320
9 0.0926 617424 OxidEsales\Eshop\Core\Config->init( ) .../Config.php:321
10 0.1413 1009152 OxidEsales\Eshop\Core\Config->initializeShop( ) .../Config.php:407
11 0.1413 1009152 OxidEsales\Eshop\Core\Config->_processSeoCall( ) .../Config.php:449
12 0.1440 1012824 OxidEsales\Eshop\Core\SeoDecoder->processSeoCall( ) .../Config.php:358
13 0.1812 1144576 error_404_handler( ) .../SeoDecoder.php:212
14 0.1812 1144576 OxidEsales\Eshop\Core\Utils->handlePageNotFoundError( ) .../overridablefunctions.php:61
15 0.3075 2599448 OxidEsales\Eshop\Core\UtilsView->getTemplateOutput( ) .../Utils.php:1448
16 0.3075 2600728 Smarty->fetch( ) .../UtilsView.php:104
17 0.3078 2617672 Smarty->_compile_resource( ) .../Smarty.class.php:1268
18 0.3078 2618072 Smarty->_fetch_resource_info( ) .../Smarty.class.php:1422
19 0.3094 2619400 Smarty->trigger_error( ) .../Smarty.class.php:1596
20 0.3094 2619656 trigger_error ( ) .../Smarty.class.php:1100
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QA

2019-05-31 12:16

administrator   ~0012903

Your issue is not reproducable in a standard installation of the OXID eShop 6.1.3. Propably it is a misconfiguration in your server or shop environment.

You can look up some troubleshooting advice in the Smarty Forum:
https://www.smarty.net/forums/viewtopic.php?t=4500

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