View Issue Details

IDProjectCategoryView StatusLast Update
0006675OXID eShop (all versions)2.3. Extensions (modules, themes)public2024-04-17 07:57
ReporterAlexN Assigned To 
Status resolvedResolutionfixed 
Product Version4.10.2 / 5.3.2 
Fixed in Version6.1.0 
Summary0006675: article details - product image slider/carousel is not fully working
DescriptionI stumbled on a weird behaviour which seems not to be related to a physical mobile device nor a mobile view port (like 0px to 991px)

The carousel is not working on mobile device(s) and or specific request mode. A javascript error occur in the console.
Steps To Reproduce1. Open eShop BE and an activated Flow Theme.
2. Browse to any article in eShop BE
3. Add 7 images
4. Browse to that article in eShop FE
5. slider/carousel works
6. open the dev console
7. toggle the device toolbar so it's enabled
8. open the console tab
9. load the detail page again
10. You will see a message like "Uncaught ReferenceError: Carousel is not defined"
Additional InformationI reproduced it with following:
- CE 4.10.2 & 6 BETA
- mobile device ZTE Axon 7
-- firefox & google chrome
- google chrome dev toolbar (v59.0)

I could not reproduce it with:
- firefox dev toolbar (v54.0.1 (32-Bit))
TagsNo tags attached.
Attached Files
BrowserNot defined
PHP VersionNot defined
Database VersionNot defined


duplicate of 0006578 resolvedanton.fedurtsya Flow theme Javascript error on mobile device on detail page breaks swipe 
related to 0006803 resolvedSvenBrunk Flow theme JS-Error when mobile browser 



2017-08-03 10:43

administrator   ~0012201

Last edited: 2017-08-03 14:37

Reproducible in:
EE 5.3.5
PE 4.10.5
Flow Theme
using Chrome 60 dev-toolbar and device mode
using Firefox dev-toolbar and "Responsive Design Mode" > Agent: mobil

For testing:
Problem exists in all article detail pages, also with only one picture.

In picture lightbox its because of that error not possible to switch between pictures anymore.

No problems when using iPad mode in Chrome.

Also problematic:
When the article is having more than 4 pictures, the thumbnails below the picture are disabled although enough space left. In combination with the mentioned error, on mobile device only one product picture could been seen.


2024-04-17 07:57

administrator   ~0016778

Resolved with