View Issue Details

IDProjectCategoryView StatusLast Update
0006648OXID eShop (all versions)2.5. Administer userspublic2017-06-23 11:45
Reporteryenlee Assigned To 
PrioritylowSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version4.10.4 / 5.3.4 
Summary0006648: Users are deleted from table oxuser
DescriptionWhen a customer is making a new order and he is not making a registration he is stored with an oxcustnr (e. g. 123) in the table oxuser.
When the same user with the same email address is making again a new order the old user 123 is deleted and a new one with a new oxcustnr (e. g. 222) is stored.
After that it is not possible to find orders for oxcustnr 123 or even to find the customer himself.

Because of that I am in really big trouble. So please fix that immediately
TagsNo tags attached.
ThemeAll
BrowserAll
PHP VersionAll
Database VersionAll

Activities

QA

2017-06-14 17:46

administrator   ~0012117

Not registered users are only saved temporary. The needed address for the order is saved in the order. Thats expected behavior. Can you please give more information what the problem is?

yenlee

2017-06-14 18:01

reporter   ~0012119

My expectation is that the address is not temporary and that I can find an order with the customer number. My expectation is that you never delete a customer number

QA

2017-06-14 18:08

administrator   ~0012120

The user dont want to be saved, thats why used guest and why the shops keeps it only temporary.

QA

2017-06-23 11:45

administrator   ~0012133

It is the intended behaviour, so no changes are needed.