View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0006478 | OXID eShop (all versions) | 1.03. Basket, checkout process | public | 2016-08-15 14:03 | 2016-08-16 08:25 |
| Reporter | Gregor | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | random |
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 4.9.9 / 5.2.9 | ||||
| Summary | 0006478: Savedbasket not empty after order | ||||
| Description | Since version PE 4.9.9. we see often that the savedbasket is not empty after customer placed an order. Expected behavior is, that the savedbasket is completly empty when the order is send. The savedbasket keeps 80-95% of positions of the order. I assume, the deletion starts but does not run through. Customers are confused when comming back later and find the positions already ordered in their basket. We recieved several complaints. | ||||
| Steps To Reproduce | Not possible to reproduce, but approximatly 25% of orders keep the entries in savedbasket. Checking the tables oxuser -> oxuserbaskets (OXTITLE=savedbasket) -> oxuserbasketitems shows the articles and quantities which are in current oxorder. Happens to all payments. | ||||
| Additional Information | Theme Roxive with megamenue, usual payments (PayPal, Sofortüberweisung, Vorkasse), trusted shop and d3 OrderPoints - no other basket / order modules. | ||||
| Tags | No tags attached. | ||||
| Theme | Other | ||||
| Browser | Not defined | ||||
| PHP Version | 5.6 | ||||
| Database Version | 5.6 | ||||
