View Issue Details

IDProjectCategoryView StatusLast Update
0000614OXID eShop (all versions)1.01. Products (product, categories, manufacturer, promotions etc.)public2012-12-07 14:13
Reporterwiedemjh Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionno change required 
Product Version4.0.1.0 revision 15990 
Summary0000614: Flipping articles within a category leads to crach
DescriptionWhen navigating through articles of a category using the "next arcticle" link the system generates the following error message:

Fatal error: Uncaught exception 'oxSystemComponentException' with message 'Function 'getSerial' does not exist or is not accessible! (oxConfig) ' in /home/wiedemjh/public_html/core/oxsupercfg.php:82 Stack trace: #0 [internal function]: oxSuperCfg->__call('getSerial', Array) #1 /home/wiedemjh/public_html/views/oxstart.php(49): oxConfig->getSerial() #2 /home/wiedemjh/public_html/core/oxconfig.php(430): oxStart->appInit() #3 /home/wiedemjh/public_html/core/oxconfig.php(451): oxConfig->init() #4 /home/wiedemjh/public_html/index.php(70): oxConfig::getInstance() #5 /home/wiedemjh/public_html/oxseo.php(29): unknown() #6 {main} thrown in /home/wiedemjh/public_html/core/oxsupercfg.php on line 82
TagsCategory
Theme
BrowserAll
PHP Version5.2.6
Database Version5.0.33

Activities

dainius.bigelis

2009-02-24 09:14

reporter   ~0000470

Reminder sent to: wiedemjh

Hi,

I cannot reproduce this case localy. Could you please write more details about your shop environment and the shop:
- what is the edition of the shop (EE, PE or CE);
- did you made fresh install of 4.0.1.0_15990 or updated from some older verion (what version?);
- is there any additional modules installed on your shop?

Best regards,
Dainius Bigelis

wiedemjh

2009-02-24 12:12

reporter   ~0000473

Dear Dainius, this is the URL:

http://www.jottum-online.com/en/Jottum-Summer-2009/

I updated from the prior version 4.0.0.2. Before everything worked o.k.
I have installed the Import-Tool from Thomas Dartsch.

JAN

dainius.bigelis

2009-02-26 14:18

reporter   ~0000495

Reminder sent to: wiedemjh

Hi,

I cannot reproduce this case localy.
According to error message it can be that, during update 4.0.0.2 => 4.0.1.0, on your Professional edition shop the update package for Community edition (not for Professional, as should be) has been applied.
You can easily check this just taking a look to the source files. I.e.:
- open the core\oxconfig.php file.

If update package for CE has been applied on your PE shop, you will see:
1. in the header of the file the text:
"<...>This file is part of OXID eShop Community Edition.<...>"
2. Search for a "getSerial" function - you should not find any (there is no "getSerial" function in CE version file).

Or you can also open the ticket 120908 in our support, give them FTP access data and they will check.

Please let us know about the result. If this is not the case, then we will continue investigating.

Best regards,
Dainius Bigelis