View Issue Details

IDProjectCategoryView StatusLast Update
0005820OXID eShop (all versions)1.03. Basket, checkout processpublic2024-12-04 14:52
Reporterjoshua Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status confirmedResolutionopen 
Product Version4.8.6 / 5.1.6 
Summary0005820: Feature "Allow Orders from foreign Countries if no Shipping Costs are defined" not working
DescriptionThe feature is not working. Having this enabled and going to checkout with a basket to which there are no deliverycosts set you get the text "Currently we have no shipping method set up for this country..." ending up with the error "Please select a different payment method!" when continuing.
Steps To Reproduce- Activate option "Allow Orders from foreign Countries if no Shipping Costs are defined" in settings in admin
- Modify delivery costs so that there is only left with a range 0-10 EUR
- Add an item to basket which has a price > 10 EUR
- Proceed to checkout
- Click "CONTINUE TO THE NEXT STEP" on payment page

=> ordering is not possible!
TagsProduct domain and basket rewrite
ThemeAzure
BrowserAll
PHP VersionNot defined
Database VersionNot defined

Activities

leofonic

2014-07-14 14:56

reporter   ~0010011

See 0004562.
The feature works, but only if all shipping methods have at least one country assigned and the foreign country is not assigned to any of them. Should work also if no rules match imho.

cesnauskast

2014-07-21 15:20

reporter   ~0010017

Reminder sent to: joshua

Hello,

leofonic is right - this feature works, but only if all shipping methods have at least one country assigned and the foreign country is not assigned to any of them.

@joshua:
could you provide more info about your case - was foreign country unassigned from shipping method, for which shipping costs you were applying to?

joshua

2014-07-24 18:50

reporter   ~0010034

Ok, I understand. It seems I expected to much from this handy function...

Here's my problem:
I have configured delivery costs for all of my countries, all in a range between 0 to 1000 EUR". For one case, if an foreign customer wants to order a basket > 1000 EUR, this should by handled manually by the shop owner because the delivery costs can vary and are to complex for oxid. For this particular case I want to give him a chance to order without calculating the costs. So I tried to use this feature for that... Andy ideas?

leofonic

2014-07-30 11:33

reporter   ~0010051

This option could just read: "Allow Orders if no Shipping Costs are defined" so you could finish the order in any case, regardless whether the country has shipping methods or not or is foreign or not.

cesnauskast

2014-08-07 13:29

reporter   ~0010063

Confirming this as missing documentation.

joshua

2014-08-07 13:51

reporter   ~0010065

Sound like I have to place a feature request... Has anyone an idea how to solve my issue?