View Issue Details

IDProjectCategoryView StatusLast Update
0004787OXID eShop (all versions)2. ----- eShop backend (admin) -----public2012-12-11 15:53
Status closedResolutionno change required 
PlatformOSDebianOS VersionSqueeze14
Product Version4.7.1 / 5.0.1 revision 52468 
Target VersionFixed in Version 
Summary0004787: Admin session cloesed
DescriptionThe admin session gets cloesed when doing some action in admin area. This happens after opening a second tab with shop frontend. As long as you stay in admin area only it works fine for some time.

We are five developers with 5 differnt clones and databases. Everyone has the same problem since we upgraded from EE4.6 to EE5.0. So I guess it may be a problem with some of the server settings. I´ll add our php.ini under "Additional Information".
Steps To ReproduceDelete all Cookies
Delete all sess* Files
Log into admin area
Open new Tab with shop frontend
Do any action in admin area (for example de/active a module)

Session is closed and admin area login form is displayed
Additional InformationPHP Version 5.3.3-7+squeeze14

System Linux oxid 3.2.0-4-amd64 #1 SMP Debian 3.2.32-1 x86_64
Build Date Aug 6 2012 14:14:17
Server API CGI/FastCGI
Virtual Directory Support disabled
Configuration File (php.ini) Path /etc/php5/cgi
Loaded Configuration File /home/www/udo.vkf/conf/php.ini
Scan this dir for additional .ini files /etc/php5/cgi/conf.d
Additional .ini files parsed /etc/php5/cgi/conf.d/10-pdo.ini, /etc/php5/cgi/conf.d/20-curl.ini, /etc/php5/cgi/conf.d/20-gd.ini, /etc/php5/cgi/conf.d/20-mcrypt.ini, /etc/php5/cgi/conf.d/20-mysql.ini, /etc/php5/cgi/conf.d/20-mysqli.ini, /etc/php5/cgi/conf.d/20-pdo_mysql.ini, /etc/php5/cgi/conf.d/20-xsl.ini, /etc/php5/cgi/conf.d/ZendGuardLoader.ini, /etc/php5/cgi/conf.d/oci8.ini, /etc/php5/cgi/conf.d/suhosin.ini, /etc/php5/cgi/conf.d/xdebug.ini
PHP API 20090626
PHP Extension 20090626
Zend Extension 220090626
Zend Extension Build API220090626,NTS
PHP Extension Build API20090626,NTS
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
Zend Multibyte Support disabled
IPv6 Support enabled
Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, glob, data, http, ftp, phar, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, mcrypt.*, mdecrypt.*

Suhosin logo This server is protected with the Suhosin Patch
Copyright (c) 2006-2007 Hardened-PHP Project Copyright (c) 2007-2009 SektionEins GmbH

Zend logo This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies
    with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies
    with Xdebug v2.1.0, Copyright (c) 2002-2010, by Derick Rethans
    with Suhosin v0.9.32.1, Copyright (c) 2007-2010, by SektionEins GmbH

PHP Credits
BCMath support enabled

Directive Local Value Master Value
bcmath.scale 0 0

BZip2 Support Enabled
Stream Wrapper support compress.bz2://
Stream Filter support bzip2.decompress, bzip2.compress
BZip2 Version 1.0.6, 6-Sept-2010

Calendar support enabled

Directive Local Value Master Value
cgi.check_shebang_line 1 1
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cgi.fix_pathinfo 1 1
cgi.force_redirect 1 1
cgi.nph 0 0
cgi.redirect_status_env no value no value
cgi.rfc2616_headers 0 0
fastcgi.logging 1 1

PHP Version 5.3.3-7+squeeze14

Directive Local Value Master Value
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asp_tags Off Off
auto_append_file no value no value
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highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
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ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path .:/usr/share/php:/usr/share/pear .:/usr/share/php:/usr/share/pear
log_errors Off Off
log_errors_max_len 1024 1024
magic_quotes_gpc On On
magic_quotes_runtime Off Off
magic_quotes_sybase Off Off
mail.add_x_header Off Off
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mail.log no value no value
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max_file_uploads 20 20
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max_input_time -1 -1
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memory_limit 128M 128M
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output_buffering 0 0
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post_max_size 8M 8M
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safe_mode_exec_dir /usr/lib/php5/libexec /usr/lib/php5/libexec
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sendmail_from no value no value
sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
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SMTP localhost localhost
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track_errors Off Off
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upload_max_filesize 2M 2M
upload_tmp_dir /home/www/udo.vkf/tmp /home/www/udo.vkf/tmp
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user_ini.filename .user.ini .user.ini
variables_order EGPCS EGPCS
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y2k_compliance On On
zend.enable_gc On On

ctype functions enabled

cURL support enabled
cURL Information 7.26.0
Age 3
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Debug Yes
GSS-Negotiate Yes
IPv6 Yes
Largefile Yes
krb4 No
libz Yes
CharConv No
Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, pop3, pop3s, rtmp, rtsp, scp, sftp, smtp, smtps, telnet, tftp
Host x86_64-pc-linux-gnu
SSL Version OpenSSL/1.0.1c
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libSSH Version libssh2/1.4.1

date/time support enabled
"Olson" Timezone Database Version 0.system
Timezone Database internal
Default timezone Europe/Berlin

Directive Local Value Master Value
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DBA support enabled
Supported handlers cdb cdb_make db4 inifile flatfile qdbm

Directive Local Value Master Value
dba.default_handler flatfile flatfile

DOM/XML enabled
DOM/XML API Version 20031129
libxml Version 2.7.8
HTML Support enabled
XPath Support enabled
XPointer Support enabled
Schema Support enabled
RelaxNG Support enabled

Regex Library Bundled library enabled

EXIF Support enabled
EXIF Version 1.4 $Id: exif.c 293036 2010-01-03 09:23:27Z sebastian $
Supported EXIF Version 0220
Supported filetypes JPEG,TIFF

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exif.decode_jis_motorola JIS JIS
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exif.encode_unicode ISO-8859-15 ISO-8859-15

fileinfo support enabled
version 1.0.5-dev

Input Validation and Filtering enabled
Revision $Revision: 298196 $

Directive Local Value Master Value
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FTP support enabled

GD Support enabled
GD Version 2.0
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.4.2
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 6b
PNG Support enabled
libPNG Version 1.2.44
WBMP Support enabled

Directive Local Value Master Value
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GetText Support enabled

hash support enabled
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iconv support enabled
iconv implementation glibc
iconv library version 2.13

Directive Local Value Master Value
iconv.input_encoding ISO-8859-1 ISO-8859-1
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iconv.output_encoding ISO-8859-1 ISO-8859-1

json support enabled
json version 1.2.1

libXML support active
libXML Compiled Version 2.7.8
libXML Loaded Version 20800
libXML streams enabled

Multibyte Support enabled
Multibyte string engine libmbfl
HTTP input encoding translation disabled

mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.

Multibyte (japanese) regex support enabled
Multibyte regex (oniguruma) version 5.9.1

Directive Local Value Master Value
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mbstring.func_overload 0 0
mbstring.http_input pass pass
mbstring.http_output pass pass
mbstring.http_output_conv_mimetypes ^(text/|application/xhtml\+xml) ^(text/|application/xhtml\+xml)
mbstring.internal_encoding no value no value
mbstring.language neutral neutral
mbstring.strict_detection Off Off
mbstring.substitute_character no value no value

mcrypt support enabled
mcrypt_filter support enabled
Version 2.5.8
Api No 20021217
Supported ciphers cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes
Supported modes cbc cfb ctr ecb ncfb nofb ofb stream

Directive Local Value Master Value
mcrypt.algorithms_dir no value no value
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MHASH support Enabled
MHASH API Version Emulated Support

MySQL Support enabled
Active Persistent Links 0
Active Links 1
Client API version 5.1.63
MYSQL_SOCKET /var/run/mysqld/mysqld.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient_r

Directive Local Value Master Value
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mysql.connect_timeout 60 60
mysql.default_host no value no value
mysql.default_password no value no value
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mysql.default_socket /var/run/mysqld/mysqld.sock /var/run/mysqld/mysqld.sock
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Client API header version 5.1.49
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Directive Local Value Master Value
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OCI8 Support enabled
Version 1.4.7
Revision $Revision: 321634 $
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Active Connections 0
Oracle Run-time Client Library Version
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Directive Local Value Master Value
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OpenSSL support enabled
OpenSSL Library Version OpenSSL 0.9.8o 01 Jun 2010
OpenSSL Header Version OpenSSL 0.9.8o 01 Jun 2010

PCRE (Perl Compatible Regular Expressions) Support enabled
PCRE Library Version 8.30 2012-02-04

Directive Local Value Master Value
pcre.backtrack_limit 100000 100000
pcre.recursion_limit 100000 100000

PDO support enabled
PDO drivers mysql

PDO Driver for MySQL enabled
Client API version 5.1.63

Phar: PHP Archive support enabled
Phar EXT version 2.0.1
Phar API version 1.1.1
SVN revision $Revision: 298908 $
Phar-based phar archives enabled
Tar-based phar archives enabled
ZIP-based phar archives enabled
gzip compression enabled
bzip2 compression enabled
OpenSSL support enabled

Phar based on pear/PHP_Archive, original concept by Davey Shafik.
Phar fully realized by Gregory Beaver and Marcus Boerger.
Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.

Directive Local Value Master Value
phar.cache_list no value no value
phar.readonly On On
phar.require_hash On On

Revision $Revision: 300764 $

Reflection enabled
Version $Revision: 300393 $

Session Support enabled
Registered save handlers files user
Registered serializer handlers php php_binary wddx

Directive Local Value Master Value
session.auto_start Off Off
session.bug_compat_42 On On
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly Off Off
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
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session.entropy_length 0 0
session.gc_divisor 100 100
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.hash_bits_per_character 4 4
session.hash_function 0 0 sid PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /home/www/udo.vkf/tmp /home/www/udo.vkf/tmp
session.serialize_handler php php
session.use_cookies Off On
session.use_only_cookies On On
session.use_trans_sid 0 0

shmop support enabled

Simplexml support enabled
Revision $Revision: 299424 $
Schema support enabled

Soap Client enabled
Soap Server enabled

Directive Local Value Master Value
soap.wsdl_cache 1 1
soap.wsdl_cache_dir /home/www/udo.vkf/tmp /home/www/udo.vkf/tmp
soap.wsdl_cache_enabled 1 1
soap.wsdl_cache_limit 5 5
soap.wsdl_cache_ttl 86400 86400

Sockets Support enabled

SPL support enabled
Interfaces Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException

Dynamic Library Support enabled
Path to sendmail /usr/sbin/sendmail -t -i

Directive Local Value Master Value 1 1
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safe_mode_allowed_env_vars PHP_ PHP_
safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH
url_rewriter.tags no value a=href,area=href,frame=src,form=,fieldset=
user_agent no value no value

Suhosin logo This server is protected with the Suhosin Extension

Copyright (c) 2006-2007 Hardened-PHP Project
Copyright (c) 2007-2010 SektionEins GmbH

Directive Local Value Master Value
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suhosin.cookie.cryptraddr 0 0
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suhosin.cookie.disallow_ws 1 1
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suhosin.cookie.max_array_depth 50 50
suhosin.cookie.max_array_index_length 64 64
suhosin.cookie.max_name_length 64 64
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suhosin.disable.display_errors Off Off
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suhosin.executor.include.max_traversal 0 0
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suhosin.get.disallow_ws 0 0
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suhosin.get.max_totalname_length 256 256
suhosin.get.max_value_length 512 512
suhosin.get.max_vars 100 100
suhosin.log.file 0 0 no value no value
suhosin.log.phpscript 0 0
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suhosin.log.sapi 0 0
suhosin.log.script 0 0 no value no value
suhosin.log.syslog no value no value
suhosin.log.syslog.facility no value no value
suhosin.log.syslog.priority no value no value
suhosin.log.use-x-forwarded-for Off Off
suhosin.mail.protect 0 0
suhosin.memory_limit 0 0
suhosin.mt_srand.ignore On On
suhosin.multiheader Off Off
suhosin.perdir 0 0 1 1 0 0 50 50 64 64 64 64 256 256 1000000 1000000 1000 1000
suhosin.protectkey On On
suhosin.request.disallow_nul 1 1
suhosin.request.disallow_ws 0 0
suhosin.request.max_array_depth 50 50
suhosin.request.max_array_index_length 64 64
suhosin.request.max_totalname_length 256 256
suhosin.request.max_value_length 1000000 1000000
suhosin.request.max_varname_length 64 64
suhosin.request.max_vars 1000 1000
suhosin.server.encode On On
suhosin.server.strip On On
suhosin.session.checkraddr 0 0
suhosin.session.cryptdocroot On On
suhosin.session.cryptkey [ protected ] [ protected ]
suhosin.session.cryptraddr 0 0
suhosin.session.cryptua Off Off
suhosin.session.encrypt On On
suhosin.session.max_id_length 128 128
suhosin.simulation Off Off
suhosin.sql.bailout_on_error Off Off
suhosin.sql.comment 0 0
suhosin.sql.multiselect 0 0
suhosin.sql.opencomment 0 0
suhosin.sql.union 0 0
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suhosin.sql.user_prefix no value no value
suhosin.srand.ignore On On
suhosin.stealth On On
suhosin.upload.disallow_binary 0 0
suhosin.upload.disallow_elf 1 1
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suhosin.upload.remove_binary 0 0
suhosin.upload.verification_script no value no value

sysvmsg support enabled
Revision $Revision: 293036 $

Tokenizer Support enabled

WDDX Support enabled
WDDX Session Serializer enabled

xdebug support enabled
Version 2.1.0

Supported protocols Revision
DBGp - Common DeBuGger Protocol $Revision: 1.145 $

Directive Local Value Master Value
xdebug.auto_trace Off Off
xdebug.collect_assignments Off Off
xdebug.collect_includes On On
xdebug.collect_params 0 0
xdebug.collect_return Off Off
xdebug.collect_vars Off Off
xdebug.default_enable On On
xdebug.dump.COOKIE no value no value
xdebug.dump.ENV no value no value
xdebug.dump.FILES no value no value
xdebug.dump.GET no value no value
xdebug.dump.POST no value no value
xdebug.dump.REQUEST no value no value
xdebug.dump.SERVER no value no value
xdebug.dump.SESSION no value no value
xdebug.dump_globals On On
xdebug.dump_once On On
xdebug.dump_undefined Off Off
xdebug.extended_info On On
xdebug.file_link_format no value no value
xdebug.idekey no value no value
xdebug.max_nesting_level 100 100
xdebug.overload_var_dump On On
xdebug.profiler_aggregate Off Off
xdebug.profiler_append Off Off
xdebug.profiler_enable Off Off
xdebug.profiler_enable_trigger Off Off
xdebug.profiler_output_dir /tmp /tmp
xdebug.profiler_output_name cachegrind.out.%p cachegrind.out.%p
xdebug.remote_autostart Off Off
xdebug.remote_connect_back Off Off
xdebug.remote_cookie_expire_time 3600 3600
xdebug.remote_enable Off Off
xdebug.remote_handler dbgp dbgp
xdebug.remote_host localhost localhost
xdebug.remote_log no value no value
xdebug.remote_mode req req
xdebug.remote_port 9000 9000
xdebug.scream Off Off
xdebug.show_exception_trace Off Off
xdebug.show_local_vars Off Off
xdebug.show_mem_delta Off Off
xdebug.trace_format 0 0
xdebug.trace_options 0 0
xdebug.trace_output_dir /tmp /tmp
xdebug.trace_output_name trace.%c trace.%c
xdebug.var_display_max_children 128 128
xdebug.var_display_max_data 512 512
xdebug.var_display_max_depth 3 3

XML Support active
XML Namespace Support active
libxml2 Version 2.7.8

XMLReader enabled

XMLWriter enabled

XSL enabled
libxslt Version 1.1.26
libxslt compiled against libxml Version 2.8.0
EXSLT enabled
libexslt Version 1.1.26

Zend Guard Loader
Zend Guard Loader enabled
License Path no value
Obfuscation level 3

Zip enabled
Extension Version $Id: php_zip.c 300470 2010-06-15 18:48:33Z pajoye $
Zip version 1.9.1
Libzip version 0.9.0

ZLib Support enabled
Stream Wrapper support compress.zlib://
Stream Filter support zlib.inflate, zlib.deflate
Compiled Version
Linked Version 1.2.7

Directive Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value

Additional Modules
Module Name

Variable Value
PATH /usr/local/bin:/usr/bin:/bin
PHPRC /home/www/udo.vkf/conf/
PWD /home/www/udo.vkf/conf

PHP Variables
Variable Value
_REQUEST["language"] 0
_REQUEST["sid"] 0b5c7ee61a57c2a51b0eb21f809cb2a0
_REQUEST["sid_key"] oxid
_REQUEST["admin_sid"] 0cd929f8123205e29b2e2ca9a859c188
_REQUEST["oxidadminprofile"] [email protected]@10
_REQUEST["oxidadminlanguage"] de
_REQUEST["oxidadminhistory"] |admin_start|navigation|shop
_GET["cl"] vkfnewsletter
_GET["lang"] 0
_COOKIE["language"] 0
_COOKIE["sid"] 0b5c7ee61a57c2a51b0eb21f809cb2a0
_COOKIE["sid_key"] oxid
_COOKIE["admin_sid"] 0cd929f8123205e29b2e2ca9a859c188
_COOKIE["oxidadminprofile"] [email protected]@10
_COOKIE["oxidadminlanguage"] de
_COOKIE["oxidadminhistory"] |admin_start|navigation|shop
_SERVER["PATH"] /usr/local/bin:/usr/bin:/bin
_SERVER["PHPRC"] /home/www/udo.vkf/conf/
_SERVER["PWD"] /home/www/udo.vkf/conf
_SERVER["HTTP_USER_AGENT"] Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0 FirePHP/0.7.1
_SERVER["HTTP_ACCEPT"] text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
_SERVER["HTTP_ACCEPT_LANGUAGE"] de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7,de-Sie;q=0.6,en-gb;q=0.5,ru-RU;q=0.5,ru;q=0.4,nl-NL;q=0.3,nl;q=0.2,de-formal;q=0.1
_SERVER["HTTP_COOKIE"] language=0; sid=0b5c7ee61a57c2a51b0eb21f809cb2a0; sid_key=oxid; admin_sid=0cd929f8123205e29b2e2ca9a859c188; oxidadminprofile=0%40Standard%4010; oxidadminlanguage=de; oxidadminhistory=%7Cadmin_start%7Cnavigation%7Cshop
_SERVER["SERVER_SIGNATURE"] <address>Apache/2.2.22 (Debian) Server at Port 80</address>
_SERVER["SERVER_SOFTWARE"] Apache/2.2.22 (Debian)
_SERVER["DOCUMENT_ROOT"] /home/www/udo.vkf/production/htdocs
_SERVER["SERVER_ADMIN"] [email protected]
_SERVER["SCRIPT_FILENAME"] /home/www/udo.vkf/production/htdocs/oxseo.php
_SERVER["REDIRECT_URL"] /newsletter/
_SERVER["REQUEST_URI"] /newsletter/
_SERVER["SCRIPT_NAME"] /oxseo.php
_SERVER["PHP_SELF"] /oxseo.php
_SERVER["REQUEST_TIME"] 1354720954


_SERVER["argc"] 0
_ENV["PATH"] /usr/local/bin:/usr/bin:/bin
_ENV["PHPRC"] /home/www/udo.vkf/conf/
_ENV["PWD"] /home/www/udo.vkf/conf
_ENV["HTTP_USER_AGENT"] Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0 FirePHP/0.7.1
_ENV["HTTP_ACCEPT"] text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
_ENV["HTTP_ACCEPT_LANGUAGE"] de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7,de-Sie;q=0.6,en-gb;q=0.5,ru-RU;q=0.5,ru;q=0.4,nl-NL;q=0.3,nl;q=0.2,de-formal;q=0.1
_ENV["HTTP_ACCEPT_ENCODING"] gzip, deflate
_ENV["HTTP_COOKIE"] language=0; sid=0b5c7ee61a57c2a51b0eb21f809cb2a0; sid_key=oxid; admin_sid=0cd929f8123205e29b2e2ca9a859c188; oxidadminprofile=0%40Standard%4010; oxidadminlanguage=de; oxidadminhistory=%7Cadmin_start%7Cnavigation%7Cshop
_ENV["HTTP_X_INSIGHT"] activate
_ENV["SERVER_SIGNATURE"] <address>Apache/2.2.22 (Debian) Server at Port 80</address>
_ENV["SERVER_SOFTWARE"] Apache/2.2.22 (Debian)
_ENV["DOCUMENT_ROOT"] /home/www/udo.vkf/production/htdocs
_ENV["SERVER_ADMIN"] [email protected]
_ENV["SCRIPT_FILENAME"] /home/www/udo.vkf/production/htdocs/oxseo.php
_ENV["REDIRECT_URL"] /newsletter/
_ENV["QUERY_STRING"] no value
_ENV["REQUEST_URI"] /newsletter/
_ENV["SCRIPT_NAME"] /oxseo.php
TagsNo tags attached.
PHP Version5.3
Database Version5.5



2012-12-11 08:56

reporter   ~0008085

Reminder sent to: Udo


Thanks a lot for submitting this issue, but unfortunately we can not reproduce this issue. Maybe you could send us more details about it,Could you please give us eShop file? What is you caching configuration?

Best regards,


2012-12-11 09:28

reporter   ~0008086


I have a short screencast of the behavior but I don´t want to publish it public. Can I send you private downloadlink?

Our looks like this:
 * This Software is the property of OXID eSales and is protected
 * by copyright law - it is NOT Freeware.
 * Any unauthorized use of this software without a valid license key
 * is a violation of the license agreement and will be prosecuted by
 * civil and criminal law.
 * @link
 * @package main
 * @copyright (C) OXID eSales AG 2003-2012
 * @version OXID eShop EE

    /** @name database information */
    $this->dbType = 'mysql';
    $this->dbHost = 'localhost'; // database host name
    $this->dbName = 'asdf'; // database name
    $this->dbUser = 'asdf'; // database user name
    $this->dbPwd = 'asdf'; // database user password
    $this->sShopURL = '<sShopURL_ee>'; // eShop base url, required
    $this->sSSLShopURL = null; // eShop SSL url, optional
    $this->sAdminSSLURL = null; // eShop Admin SSL url, optional
    $this->sShopDir = '<sShopDir_ee>';
    $this->sCompileDir = '<sCompileDir_ee>';

    // UTF-8 mode in shop 0 - off, 1 - on
    $this->iUtfMode = '<iUtfMode>';

    // File type whitelist for file upload
    $this->aAllowedUploadTypes = array('jpg', 'gif', 'png', 'pdf', 'mp3', 'avi', 'mpg', 'mpeg', 'doc', 'xls', 'ppt');

    // timezone information

    // Search engine friendly URL processor
    // After changing this value, you should rename oxid.php file as well
    // Always leave .php extension here unless you know what you are doing
    $this->sOXIDPHP = "oxid.php";

    // enable debug mode for template development or bugfixing
    // -1 = Logger Messages internal use only
    // 0 = off
    // 1 = smarty
    // 2 = SQL
    // 3 = SQL + smarty
    // 4 = SQL + smarty + shoptemplate data
    // 5 = Delivery Cost calculation info
    // 6 = SMTP Debug Messages
    // 7 = oxDbDebug SQL parser
    // 8 = display smarty template names (requires /tmp cleanup)
    $this->iDebug = 0;

    // Log all modifications performed in Admin
    $this->blLogChangesInAdmin = false;

    // Force admin email
    $this->sAdminEmail = '';

    // in case session must be started on first user page visit (not only on
    // session required action) set this option value 1
    $this->blForceSessionStart = false;

    // Use browser cookies to store session id (no sid parameter in URL)
    $this->blSessionUseCookies = true;

    // The domain that the cookie is available: array( _SHOP_ID_ => _DOMAIN_ );
    // check setcookie() documentation for more details
    $this->aCookieDomains = null;

    // The path on the server in which the cookie will be available on: array( _SHOP_ID_ => _PATH_ );
    // check setcookie() documentation for more details
    $this->aCookiePaths = null;

    // uncomment the following line if you want to leave euro sign unchanged in output
    // by default is set to convert euro sign symbol to html entity
    // $this->blSkipEuroReplace = true;

        //Time limit in ms to be notified about slow queries
        $this->iDebugSlowQueryTime = 20;

        // enables Rights and Roles engine
        // 0 - off,
        // 1 - only in admin,
        // 2 - only in shop,
        // 3 - both
        $this->blUseRightsRoles = 3;

        //define oxarticles fields which could be edited individually in subshops
        //do not forget to add these fields to oxfield2shop table
        //note the field names are case sensitive here

        //Show "Update Views" button in admin
        $this->blShowUpdateViews = true;

        // If default 30 seconds is not enougth
        // @set_time_limit(3000);

    // List of all Search-Engine Robots
    $this->aRobots = array(

    // Deactivate Static URL's for these Robots
    $this->aRobotsExcept = array();

    // IP addresses for which session/cookie id match and user agent change checks are off
    $this->aTrustedIPs = array();

     * Works only if basket reservations feature is enabled in admin.
     * The number specifies how many expired basket reservations are
     * cleaned per one request (to the eShop).
     * Cleaning a reservation basically means returning the reserved
     * stock to the articles.
     * Keeping this number too low may cause article stock being returned too
     * slowly, while too high value may have spiking impact on the performance.
    $this->iBasketReservationCleanPerRequest = 200;

    // Trusted shops buyer protection wsdl url
    $this->sTsProtectionUrl = "";
    // This is only needed for testing during integration
    $this->sTsTestProtectionUrl = "";

    // Trusted Shops Ratings login info
    // The public username and password are provided in TrustedShops documentation and helps to identify the functionality provided by OXID eShop
    // Do not change this information unless instructed otherwise
    $this->sTsUser = "oxid_esales";
    $this->sTsPass = "V1AoGEXm";

    // Trusted Shops Ratings configuration array
    $this->aTsConfig = array( "blTestMode" => false, // set TRUE to enable testing mode
                              "sTsUrl" => "", // Trusted Shops Rating main url
                              "sTsTestUrl" => "", // Trusted Shops Rating test url
                              "sTsWidgetUri" => array( "bewertung/widget/widgets/%s.gif" ), // rating widget url
                              "sTsInfoUri" => array( "de" => "bewertung/info_%s.html", // DE rating info url
                                                       "en" => "buyerrating/info_%s.html" // EN rating info url
                              "sTsRatingUri" => array( "de" => "bewertung/bewerten_%s.html", // DE rating url
                                                       "en" => "buyerrating/rate_%s.html" // EN rating url
    // Trusted Shops Ratings service wsdl
    $this->sTsServiceWsdl = "";

    // Trusted Shops Ratings test service wsdl
    $this->sTsServiceTestWsdl = "";

     * should template blocks be highlighted in frontend ?
     * this is mainly intended for module writers in non productive environment
    $this->blDebugTemplateBlocks = false;

     * should requests, coming via stdurl and not redirected to seo url be logged to seologs db table?
     * note: only active if in productive mode, as the eShop in non productive more will always log such urls
    $this->blSeoLogging = false;

     * To override oxubase::_aUserComponentNames use this array option:
     * array keys are component(class) names and array values defines if component is cacheable (true/false)
     * e.g. array("user_class" => false);
    $this->aUserComponentNames = null;

     * Default database conection character set
    $this->sDefaultDatabaseConnection = '';

     * Additional multi language tables
    $this->aMultiLangTables = null;

     * Instructs shop that price update is perfomed by cron (time based job sheduler)
    $this->blUseCron = false;

     * Database master-slave configuration:
     * aSlaveHosts - array of slave hosts: array('localhost', '')
     * iMasterSlaveBalance - balance between master and slaves from 0 to 100; 0 - all select queries on slaves, 100 - all on master;
     * To turn on balance between Master and Slave, Mater IP or host must be added to aSlaveHost array.
    $this->aSlaveHosts = null;
    $this->iMasterSlaveBalance = 0;

    //include custom configuraiton file
    if ( is_readable(dirname(__FILE__) . "/" ) ) {
        require_once (dirname(__FILE__) . "/");
    $this->sShopURL = '';
    $this->sShopDir = '/home/www/udo.vkf/production/htdocs/';
    $this->sCompileDir = '/home/www/udo.vkf/production/htdocs/tmp/';
    $this->iDebug = 1;

Let me know, if you need more information.


2012-12-11 10:02

reporter   ~0008087

Reminder sent to: Udo

Could you sent for us screenshot from Master Settings->Core Settings->Caching all caching options? We would like to see what is you caching configuration?


2012-12-11 10:51


cache-setting.png (55,746 bytes)
cache-setting.png (55,746 bytes)


2012-12-11 10:53

reporter   ~0008089

Sure! Ive added it as attachment.


2012-12-11 15:52

reporter   ~0008101

Sorry for the inconvenience.
Unfortunately it comes that it is not shop problem from first perspective.
So you can contact support team ( ), they will help to investigate deeper that issue with configuration.
Send them all the information you can.