View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0004787 | OXID eShop (all versions) | 2. ----- eShop backend (admin) ----- | public | 2012-12-10 10:36 | 2012-12-11 15:53 |
Reporter | Udo | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | always |
Status | closed | Resolution | no change required | ||
OS | Debian | OS Version | Squeeze14 | ||
Product Version | 4.7.1 / 5.0.1 revision 52468 | ||||
Summary | 0004787: Admin session cloesed | ||||
Description | The admin session gets cloesed when doing some action in admin area. This happens after opening a second tab with shop frontend. As long as you stay in admin area only it works fine for some time. We are five developers with 5 differnt clones and databases. Everyone has the same problem since we upgraded from EE4.6 to EE5.0. So I guess it may be a problem with some of the server settings. I´ll add our php.ini under "Additional Information". | ||||
Steps To Reproduce | Delete all Cookies Delete all sess* Files Log into admin area Open new Tab with shop frontend Do any action in admin area (for example de/active a module) Session is closed and admin area login form is displayed | ||||
Additional Information | PHP Version 5.3.3-7+squeeze14 System Linux oxid 3.2.0-4-amd64 #1 SMP Debian 3.2.32-1 x86_64 Build Date Aug 6 2012 14:14:17 Server API CGI/FastCGI Virtual Directory Support disabled Configuration File (php.ini) Path /etc/php5/cgi Loaded Configuration File /home/www/udo.vkf/conf/php.ini Scan this dir for additional .ini files /etc/php5/cgi/conf.d Additional .ini files parsed /etc/php5/cgi/conf.d/10-pdo.ini, /etc/php5/cgi/conf.d/20-curl.ini, /etc/php5/cgi/conf.d/20-gd.ini, /etc/php5/cgi/conf.d/20-mcrypt.ini, /etc/php5/cgi/conf.d/20-mysql.ini, /etc/php5/cgi/conf.d/20-mysqli.ini, /etc/php5/cgi/conf.d/20-pdo_mysql.ini, /etc/php5/cgi/conf.d/20-xsl.ini, /etc/php5/cgi/conf.d/ZendGuardLoader.ini, /etc/php5/cgi/conf.d/oci8.ini, /etc/php5/cgi/conf.d/suhosin.ini, /etc/php5/cgi/conf.d/xdebug.ini PHP API 20090626 PHP Extension 20090626 Zend Extension 220090626 Zend Extension Build API220090626,NTS PHP Extension Build API20090626,NTS Debug Build no Thread Safety disabled Zend Memory Manager enabled Zend Multibyte Support disabled IPv6 Support enabled Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, glob, data, http, ftp, phar, zip Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, mcrypt.*, mdecrypt.* Suhosin logo This server is protected with the Suhosin Patch 0.9.9.1 Copyright (c) 2006-2007 Hardened-PHP Project Copyright (c) 2007-2009 SektionEins GmbH Zend logo This program makes use of the Zend Scripting Language Engine: Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies with Xdebug v2.1.0, Copyright (c) 2002-2010, by Derick Rethans with Suhosin v0.9.32.1, Copyright (c) 2007-2010, by SektionEins GmbH PHP Credits Configuration bcmath BCMath support enabled 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_REQUEST["oxidadminlanguage"] de _REQUEST["oxidadminhistory"] |admin_start|navigation|shop _GET["cl"] vkfnewsletter _GET["lang"] 0 _COOKIE["language"] 0 _COOKIE["sid"] 0b5c7ee61a57c2a51b0eb21f809cb2a0 _COOKIE["sid_key"] oxid _COOKIE["admin_sid"] 0cd929f8123205e29b2e2ca9a859c188 _COOKIE["oxidadminprofile"] 0@Standard@10 _COOKIE["oxidadminlanguage"] de _COOKIE["oxidadminhistory"] |admin_start|navigation|shop _SERVER["PATH"] /usr/local/bin:/usr/bin:/bin _SERVER["PHPRC"] /home/www/udo.vkf/conf/ _SERVER["PWD"] /home/www/udo.vkf/conf _SERVER["FCGI_ROLE"] RESPONDER _SERVER["REDIRECT_STATUS"] 200 _SERVER["HTTP_HOST"] www.domain.de.oxudo.domain.net _SERVER["HTTP_USER_AGENT"] Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0 FirePHP/0.7.1 _SERVER["HTTP_ACCEPT"] text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 _SERVER["HTTP_ACCEPT_LANGUAGE"] de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7,de-Sie;q=0.6,en-gb;q=0.5,ru-RU;q=0.5,ru;q=0.4,nl-NL;q=0.3,nl;q=0.2,de-formal;q=0.1 _SERVER["HTTP_ACCEPT_ENCODING"] gzip, deflate _SERVER["HTTP_CONNECTION"] close _SERVER["HTTP_COOKIE"] language=0; sid=0b5c7ee61a57c2a51b0eb21f809cb2a0; sid_key=oxid; admin_sid=0cd929f8123205e29b2e2ca9a859c188; oxidadminprofile=0%40Standard%4010; oxidadminlanguage=de; oxidadminhistory=%7Cadmin_start%7Cnavigation%7Cshop _SERVER["HTTP_X_INSIGHT"] activate _SERVER["SERVER_SIGNATURE"] <address>Apache/2.2.22 (Debian) Server at www.domain.de.oxudo.domain.net Port 80</address> _SERVER["SERVER_SOFTWARE"] Apache/2.2.22 (Debian) _SERVER["SERVER_NAME"] www.domain.de.oxudo.domain.net _SERVER["SERVER_ADDR"] 10.0.0.92 _SERVER["SERVER_PORT"] 80 _SERVER["REMOTE_ADDR"] 10.2.0.24 _SERVER["DOCUMENT_ROOT"] /home/www/udo.vkf/production/htdocs _SERVER["SERVER_ADMIN"] [email protected] _SERVER["SCRIPT_FILENAME"] /home/www/udo.vkf/production/htdocs/oxseo.php _SERVER["REMOTE_PORT"] 55056 _SERVER["REDIRECT_URL"] /newsletter/ _SERVER["GATEWAY_INTERFACE"] CGI/1.1 _SERVER["SERVER_PROTOCOL"] HTTP/1.1 _SERVER["REQUEST_METHOD"] GET _SERVER["QUERY_STRING"] no value _SERVER["REQUEST_URI"] /newsletter/ _SERVER["SCRIPT_NAME"] /oxseo.php _SERVER["PHP_SELF"] /oxseo.php _SERVER["REQUEST_TIME"] 1354720954 _SERVER["argv"] Array ( ) _SERVER["argc"] 0 _ENV["PATH"] /usr/local/bin:/usr/bin:/bin _ENV["PHPRC"] /home/www/udo.vkf/conf/ _ENV["PWD"] /home/www/udo.vkf/conf _ENV["FCGI_ROLE"] RESPONDER _ENV["REDIRECT_STATUS"] 200 _ENV["HTTP_HOST"] www.domain.de.oxudo.domain.net _ENV["HTTP_USER_AGENT"] Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0 FirePHP/0.7.1 _ENV["HTTP_ACCEPT"] text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 _ENV["HTTP_ACCEPT_LANGUAGE"] de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7,de-Sie;q=0.6,en-gb;q=0.5,ru-RU;q=0.5,ru;q=0.4,nl-NL;q=0.3,nl;q=0.2,de-formal;q=0.1 _ENV["HTTP_ACCEPT_ENCODING"] gzip, deflate _ENV["HTTP_CONNECTION"] close _ENV["HTTP_COOKIE"] language=0; sid=0b5c7ee61a57c2a51b0eb21f809cb2a0; sid_key=oxid; admin_sid=0cd929f8123205e29b2e2ca9a859c188; oxidadminprofile=0%40Standard%4010; oxidadminlanguage=de; oxidadminhistory=%7Cadmin_start%7Cnavigation%7Cshop _ENV["HTTP_X_INSIGHT"] activate _ENV["SERVER_SIGNATURE"] <address>Apache/2.2.22 (Debian) Server at www.domain.de.oxudo.domain.net Port 80</address> _ENV["SERVER_SOFTWARE"] Apache/2.2.22 (Debian) _ENV["SERVER_NAME"] www.domain.de.oxudo.domain.net _ENV["SERVER_ADDR"] 10.0.0.92 _ENV["SERVER_PORT"] 80 _ENV["REMOTE_ADDR"] 10.2.0.24 _ENV["DOCUMENT_ROOT"] /home/www/udo.vkf/production/htdocs _ENV["SERVER_ADMIN"] [email protected] _ENV["SCRIPT_FILENAME"] /home/www/udo.vkf/production/htdocs/oxseo.php _ENV["REMOTE_PORT"] 55056 _ENV["REDIRECT_URL"] /newsletter/ _ENV["GATEWAY_INTERFACE"] CGI/1.1 _ENV["SERVER_PROTOCOL"] HTTP/1.1 _ENV["REQUEST_METHOD"] GET _ENV["QUERY_STRING"] no value _ENV["REQUEST_URI"] /newsletter/ _ENV["SCRIPT_NAME"] /oxseo.php | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Theme | Both | ||||
Browser | All | ||||
PHP Version | 5.3 | ||||
Database Version | 5.5 | ||||
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Reminder sent to: Udo Hi, Thanks a lot for submitting this issue, but unfortunately we can not reproduce this issue. Maybe you could send us more details about it,Could you please give us eShop config.inc.php file? What is you caching configuration? Best regards, |
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Hi, I have a short screencast of the behavior but I don´t want to publish it public. Can I send you private downloadlink? Our config.inc.php looks like this: <?php /** * This Software is the property of OXID eSales and is protected * by copyright law - it is NOT Freeware. * * Any unauthorized use of this software without a valid license key * is a violation of the license agreement and will be prosecuted by * civil and criminal law. * * @link http://www.oxid-esales.com * @package main * @copyright (C) OXID eSales AG 2003-2012 * @version OXID eShop EE */ /** @name database information */ $this->dbType = 'mysql'; $this->dbHost = 'localhost'; // database host name $this->dbName = 'asdf'; // database name $this->dbUser = 'asdf'; // database user name $this->dbPwd = 'asdf'; // database user password $this->sShopURL = '<sShopURL_ee>'; // eShop base url, required $this->sSSLShopURL = null; // eShop SSL url, optional $this->sAdminSSLURL = null; // eShop Admin SSL url, optional $this->sShopDir = '<sShopDir_ee>'; $this->sCompileDir = '<sCompileDir_ee>'; // UTF-8 mode in shop 0 - off, 1 - on $this->iUtfMode = '<iUtfMode>'; // File type whitelist for file upload $this->aAllowedUploadTypes = array('jpg', 'gif', 'png', 'pdf', 'mp3', 'avi', 'mpg', 'mpeg', 'doc', 'xls', 'ppt'); // timezone information date_default_timezone_set('Europe/Berlin'); // Search engine friendly URL processor // After changing this value, you should rename oxid.php file as well // Always leave .php extension here unless you know what you are doing $this->sOXIDPHP = "oxid.php"; // enable debug mode for template development or bugfixing // -1 = Logger Messages internal use only // 0 = off // 1 = smarty // 2 = SQL // 3 = SQL + smarty // 4 = SQL + smarty + shoptemplate data // 5 = Delivery Cost calculation info // 6 = SMTP Debug Messages // 7 = oxDbDebug SQL parser // 8 = display smarty template names (requires /tmp cleanup) $this->iDebug = 0; // Log all modifications performed in Admin $this->blLogChangesInAdmin = false; // Force admin email $this->sAdminEmail = ''; // in case session must be started on first user page visit (not only on // session required action) set this option value 1 $this->blForceSessionStart = false; // Use browser cookies to store session id (no sid parameter in URL) $this->blSessionUseCookies = true; // The domain that the cookie is available: array( _SHOP_ID_ => _DOMAIN_ ); // check setcookie() documentation for more details @php.net $this->aCookieDomains = null; // The path on the server in which the cookie will be available on: array( _SHOP_ID_ => _PATH_ ); // check setcookie() documentation for more details @php.net $this->aCookiePaths = null; // uncomment the following line if you want to leave euro sign unchanged in output // by default is set to convert euro sign symbol to html entity // $this->blSkipEuroReplace = true; //Time limit in ms to be notified about slow queries $this->iDebugSlowQueryTime = 20; // enables Rights and Roles engine // 0 - off, // 1 - only in admin, // 2 - only in shop, // 3 - both $this->blUseRightsRoles = 3; //define oxarticles fields which could be edited individually in subshops //do not forget to add these fields to oxfield2shop table //note the field names are case sensitive here $this->aMultishopArticleFields = array("OXPRICE", "OXPRICEA", "OXPRICEB", "OXPRICEC", "OXUPDATEPRICE", "OXUPDATEPRICEA", "OXUPDATEPRICEB", "OXUPDATEPRICEC", "OXUPDATEPRICETIME"); //Show "Update Views" button in admin $this->blShowUpdateViews = true; // If default 30 seconds is not enougth // @set_time_limit(3000); // List of all Search-Engine Robots $this->aRobots = array( 'googlebot', 'ultraseek', 'crawl', 'spider', 'fireball', 'robot', 'slurp', 'fast', 'altavista', 'teoma', 'msnbot', 'bingbot', 'yandex', 'gigabot', 'scrubby' ); // Deactivate Static URL's for these Robots $this->aRobotsExcept = array(); // IP addresses for which session/cookie id match and user agent change checks are off $this->aTrustedIPs = array(); /** * Works only if basket reservations feature is enabled in admin. * * The number specifies how many expired basket reservations are * cleaned per one request (to the eShop). * Cleaning a reservation basically means returning the reserved * stock to the articles. * * Keeping this number too low may cause article stock being returned too * slowly, while too high value may have spiking impact on the performance. */ $this->iBasketReservationCleanPerRequest = 200; // Trusted shops buyer protection wsdl url $this->sTsProtectionUrl = "https://protection.trustedshops.com/ts/protectionservices/ApplicationRequestService?wsdl"; // This is only needed for testing during integration $this->sTsTestProtectionUrl = "https://protection-qa.trustedshops.com/ts/protectionservices/ApplicationRequestService?wsdl"; // Trusted Shops Ratings login info // The public username and password are provided in TrustedShops documentation and helps to identify the functionality provided by OXID eShop // Do not change this information unless instructed otherwise $this->sTsUser = "oxid_esales"; $this->sTsPass = "V1AoGEXm"; // Trusted Shops Ratings configuration array $this->aTsConfig = array( "blTestMode" => false, // set TRUE to enable testing mode "sTsUrl" => "https://www.trustedshops.com", // Trusted Shops Rating main url "sTsTestUrl" => "https://qa.trustedshops.com", // Trusted Shops Rating test url "sTsWidgetUri" => array( "bewertung/widget/widgets/%s.gif" ), // rating widget url "sTsInfoUri" => array( "de" => "bewertung/info_%s.html", // DE rating info url "en" => "buyerrating/info_%s.html" // EN rating info url ), "sTsRatingUri" => array( "de" => "bewertung/bewerten_%s.html", // DE rating url "en" => "buyerrating/rate_%s.html" // EN rating url ) ); // Trusted Shops Ratings service wsdl $this->sTsServiceWsdl = "https://www.trustedshops.de/ts/services/TsRating?wsdl"; // Trusted Shops Ratings test service wsdl $this->sTsServiceTestWsdl = "https://qa.trustedshops.de/ts/services/TsRating?wsdl"; /** * should template blocks be highlighted in frontend ? * this is mainly intended for module writers in non productive environment */ $this->blDebugTemplateBlocks = false; /** * should requests, coming via stdurl and not redirected to seo url be logged to seologs db table? * note: only active if in productive mode, as the eShop in non productive more will always log such urls */ $this->blSeoLogging = false; /** * To override oxubase::_aUserComponentNames use this array option: * array keys are component(class) names and array values defines if component is cacheable (true/false) * e.g. array("user_class" => false); */ $this->aUserComponentNames = null; /** * Default database conection character set */ $this->sDefaultDatabaseConnection = ''; /** * Additional multi language tables */ $this->aMultiLangTables = null; /** * Instructs shop that price update is perfomed by cron (time based job sheduler) */ $this->blUseCron = false; /** * Database master-slave configuration: * aSlaveHosts - array of slave hosts: array('localhost', '10.2.3.12') * iMasterSlaveBalance - balance between master and slaves from 0 to 100; 0 - all select queries on slaves, 100 - all on master; * To turn on balance between Master and Slave, Mater IP or host must be added to aSlaveHost array. */ $this->aSlaveHosts = null; $this->iMasterSlaveBalance = 0; //include custom configuraiton file cust_config.inc.php if ( is_readable(dirname(__FILE__) . "/cust_config.inc.php" ) ) { require_once (dirname(__FILE__) . "/cust_config.inc.php"); } cust_config.inc.php: $this->sShopURL = 'http://www.domain.de.oxudo.domain.net/'; $this->sShopDir = '/home/www/udo.vkf/production/htdocs/'; $this->sCompileDir = '/home/www/udo.vkf/production/htdocs/tmp/'; $this->iDebug = 1; Let me know, if you need more information. |
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Reminder sent to: Udo Could you sent for us screenshot from Master Settings->Core Settings->Caching all caching options? We would like to see what is you caching configuration? |
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Sure! Ive added it as attachment. |
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Sorry for the inconvenience. Unfortunately it comes that it is not shop problem from first perspective. So you can contact support team ( http://www.oxid-esales.com/en/support-services/support-request.html ), they will help to investigate deeper that issue with configuration. Send them all the information you can. |