View Issue Details

IDProjectCategoryView StatusLast Update
0003780OXID eShop (all versions)1.09. Integrations: Facebook, Trusted Shops, Shop lupe, Econdapublic2012-12-07 14:35
Status resolvedResolutionfixed 
Product Version4.5.8 revision 42471 
Target VersionFixed in Version4.6.0_RC1 
Summary0003780: Facebook Buttons dont shown if you uncheck "Customer must enable Facebook social plugins"
DescriptionIn Master Settings/ Core Settings / Settings / Facebook the checkbox dont work correctly.
If you uncheck the "Customer must enable Facebook social plugins" box no facebook buttons will be shown in the frontend.

Additional InformationPlease delete your cookies after change in facebook settings, otherwise facebook bottons will shown by unchecked box because the cookie for "Customer must enable Facebook social plugins" is set.
PHP Versionany
Database Versionany



2012-03-30 08:42

reporter   ~0006116

it was additionally reported in forums that it works as intended when "Comments" is activated in Backend -> Master settings -> Core Settings -> Facebook


2012-03-30 10:49

reporter   ~0006119

Reminder sent to: b.hasis

To be precice, we found that, when option "Customer must enable Facebook social plugin" is OFF, then facebook stuff is not shown anywhere in eShop except the products details page (there are shown all the facebook elements).
So in all other places in eShop (lists, main page, etc.) the facebook elements occurs only when this option is ON and customer clicks to "Enable" the Facebook connection. That's wrong.
When this option is OFF - all enabled facebook elements should be displayed in entire eShop where those are implemented (and if facebook is activated in eShop).


2012-04-11 19:53

reporter   ~0006231

After further testing I found out that the reason of such behavior is probably a bit different:
eShop needs separate confirmations for enabling FB items in the Start page and List/Details pages.
When option "Customer must enable Facebook social plugin" is ON and you click "Enable" on Start page - you still will see "Enable" button on lists and Details page. and vice versa.
So when confirmation is not requested, in lists and details page it works properly (FB items are displayed). But because some issue in Start page it still waits for confirmation and FB items are not displayed there.

Linas Kukulskis

2012-04-12 13:56

reporter   ~0006240

fixed cookie setting