0003517: Product without variant can't be bought

ID	Project	Category	View Status	Date Submitted	Last Update

0003517	OXID eShop (all versions)	1.01. Products (product, categories, manufacturer, promotions etc.)	public	2012-01-23 14:26	2012-12-07 14:28

Reporter	Bob Byte	Assigned To
Priority	high	Severity	minor	Reproducibility	always
Status	resolved	Resolution	fixed
Product Version	4.5.6 revision 40808
Fixed in Version	4.6.0_beta3

Summary	0003517: Product without variant can't be bought
Description	If a arcticle has some variants ( for example: Size s - xxxl ) and you want that the customer have to select a variant as a must-have the article can't be bought when in the backend "settings -->system --> variants --> variants - father can be bought" is unhooked. When it is unhooked you can't buy a article with variants, you also get no message. The user is confused, what he made wrong... there must be a pop-up or something like " Please select a size/color/taste etc".
Steps To Reproduce	Backend: settings - system - variants - uncheck variants father can be bought. frontend: try to buy a article with variants... you can't an you get no message whats wrong....
Tags	Products
Attached Files	please_choose_variant.png (68,262 bytes) please_choose_variant.png (68,262 bytes) please_choose_variant_details_page.png (112,319 bytes) please_choose_variant_details_page.png (112,319 bytes) choose_variants.jpg (32,159 bytes) choose_variants.jpg (32,159 bytes)

Theme	Both
Browser	All
PHP Version	any
Database Version	any

dainius.bigelis 2012-01-23 17:20 reporter ~0005631	Reminder sent to: Bob Byte Hi, Just want to be sure that we are talking about the same place - please check the screenshots what I attached to this entry (with the List view and Details page view). There is such case as you described - when Parent-product is not buyable, and user cannot add anything to basket, until he selects the Values of options (size, color, etc.). But in the titles of each drop-down field there is messag written "Please choose". So question - do you see the same behavior as in screenshots? Or you think these messages are not enough to make it clear for user? Best regards,

Bob Byte 2012-01-24 10:57 reporter ~0005638	Hello dainius, yes i see the same behaviour but I think that it would be much better that you show a message in red what is missing. customer don't see their fault always immediatly. A message like "Sorry, you forgot to select a size/color " would be much better, the customer knows what he made wrong and would go further on. best regards

dainius.bigelis 2012-02-07 14:45 reporter ~0005685 Last edited: 2012-02-07 14:46	So decision from us is to implement additional warning in this page, only in case: 1. when Parent-product is not buyable, AND 2. There are no options selected from drop-down lists. The example (screenshot choose_variants.jpg) how the message should be displayed, is attached to this entry.