View Issue Details

IDProjectCategoryView StatusLast Update
0001115OXID eShop (all versions)1.03. Basket, checkout processpublic2012-12-10 13:24
ReporterBergfreunde Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version4.1.3 revision 19918 
Fixed in Version4.1.6 revision 22740 
Summary0001115: Usability Problem during checkout with products without stock
DescriptionIf you have a product (i had a variant) in your basket and the stock reaches zero before you completed the checkout, you get the message "please check your entries" (I don't know the orignal text, german = " Bitte überprüfen Sie Ihre Eingaben! ") - it's step 4 to 5.

oxstockflag = offline if sould out

100 % that the customer will leave, because he/she has no idea what's wrong. There should be an alert, that a product is no longer available.
TagsOrder
Theme
BrowserAll
PHP Version5.2.6
Database Version5.0.33

Relationships

related to 0001318 resolvedvilma_liorensaityte exception is thrown if product (not orderable if out of stock) goes out of stock during order process 

Activities

philipp_grashoff

2009-07-20 17:30

reporter   ~0001247

Last edited: 2009-07-20 17:31

2 possibilities:
1) Fix message
2) change functionality. Automatically remove such product from cart. Inform customer about this.

For 1) Use the following:
DE: Der Artikel $PRODUCT_NAME ist leider nicht mehr verfügbar. Bitte kehren Sie zum Warenkorb zurück und entfernen Sie den Artikel.
EN: Unfortunately the product $PRODUCT_NAME is no longer available. Please return to the shopping cart and remove the product.

Link "Warenkorb"/"shopping cart"

Bergfreunde

2009-07-22 10:57

reporter   ~0001260

This is a point Oxid should fix. I refer to Ralf Trapps Session at oxid commons, where he sad that the frontend will completely be reengineered in 2010 to improve usability and cr!

vilma_liorensaityte

2009-09-16 09:44

reporter   ~0001747

added aditional param $blCheckProduct for getArticle() function in oxbasketitems.php

birute_meilutyte

2009-09-16 15:33

reporter   ~0001756

After current fix: message is not shown in order step1, after update button was clicked, if during update some of products in the cart became offline/not buyable.