View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001115 | OXID eShop (all versions) | 1.03. Basket, checkout process | public | 2009-07-20 12:36 | 2012-12-10 13:24 |
| Reporter | Bergfreunde | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | resolved | Resolution | fixed | ||
| Product Version | 4.1.3 revision 19918 | ||||
| Fixed in Version | 4.1.6 revision 22740 | ||||
| Summary | 0001115: Usability Problem during checkout with products without stock | ||||
| Description | If you have a product (i had a variant) in your basket and the stock reaches zero before you completed the checkout, you get the message "please check your entries" (I don't know the orignal text, german = " Bitte überprüfen Sie Ihre Eingaben! ") - it's step 4 to 5. oxstockflag = offline if sould out 100 % that the customer will leave, because he/she has no idea what's wrong. There should be an alert, that a product is no longer available. | ||||
| Tags | Order | ||||
| Theme | |||||
| Browser | All | ||||
| PHP Version | 5.2.6 | ||||
| Database Version | 5.0.33 | ||||
| related to | 0001318 | resolved | vilma_liorensaityte | exception is thrown if product (not orderable if out of stock) goes out of stock during order process |
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2 possibilities: 1) Fix message 2) change functionality. Automatically remove such product from cart. Inform customer about this. For 1) Use the following: DE: Der Artikel $PRODUCT_NAME ist leider nicht mehr verfügbar. Bitte kehren Sie zum Warenkorb zurück und entfernen Sie den Artikel. EN: Unfortunately the product $PRODUCT_NAME is no longer available. Please return to the shopping cart and remove the product. Link "Warenkorb"/"shopping cart" |
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This is a point Oxid should fix. I refer to Ralf Trapps Session at oxid commons, where he sad that the frontend will completely be reengineered in 2010 to improve usability and cr! |
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added aditional param $blCheckProduct for getArticle() function in oxbasketitems.php |
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After current fix: message is not shown in order step1, after update button was clicked, if during update some of products in the cart became offline/not buyable. |
