View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001056 | OXID eShop (all versions) | 1.03. Basket, checkout process | public | 2009-06-30 17:50 | 2012-12-10 13:24 |
| Reporter | tjungcl | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | fixed | ||
| Product Version | 4.1.3 revision 19918 | ||||
| Fixed in Version | 4.1.4 revision 21266 | ||||
| Summary | 0001056: No time-out or error-handling for VIES web-service | ||||
| Description | The check for ust-ids accesses http://ec.europa.eu/taxation_customs/vies/api/checkVatPort?wsdl If that service is down, the user gets an error-message after clicking next-step. If that service is slow, the user waits a few minutes after clicking next-stop (probably he will NOT wait, but exit the shop and wont order...) The VIES service should have a short timeout (five seconds f.e.) and should proceed to payment-step, when it gets no answer in the given time. The plausiblity-check of a given ust-id is not important enough to risk loosing a customer in the checkout. | ||||
| Tags | Order | ||||
| Theme | |||||
| Browser | All | ||||
| PHP Version | 5.2.6 | ||||
| Database Version | 5.0.33 | ||||
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I added 5 sec timeout. Lets discuss more what should happens when service has not been reached. Unfortunately I cannot write unit tests for this case, due to outside connection. |
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After checking code: if service is not available, user can continue with order without any message and VATID status will be set to "0" (oxustidstatus field in oxuser table) |
