View Issue Details

IDProjectCategoryView StatusLast Update
0001010OXID eShop (all versions)4.03. 3rd party librariespublic2009-07-09 16:24
Reporterscharrua Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionunable to reproduce 
Product Version4.1.2 revision 18998 
Summary0001010: Special Characters in User's Data
DescriptionWhen updating Billing and Shipping addresses, if user enters special characters,data is not saved on DB.
For example:
- user clicks in My Account link
- user clicks in Billing and Shipping Addresses
- user gets listed is current data, and sees that is name, Sérgio, is misspelled with Sergio (the "e" should be "é", which is different in Portuguese)
- if user enters is name like Sérgio, when pressing submit button, the frontend posts data, refreshes page with the new data, which seems to have been accepted, BUT if he presses CTRL+F5 keys OR click on My Account link again, data returned is still the old one, with Sergio in its name.

Additional InformationApache 2.0, MySQL 5.1.13, PHP 5.2.9 running in development mode on Windows XP Pro SP3 and running in productive mode in CentOS 5.3, same versions of PHP,MySQL, Apache.
TagsNo tags attached.
Theme
BrowserAll
PHP Version5.2.6
Database Version5.0.33

Activities

dainius.bigelis

2009-06-16 14:55

reporter   ~0001079

Reminder sent to: scharrua

Hi,

Sorry, but we cannot reproduce this case localy. Tested with non-UTF8 and UTF8 shop - after each change the data is changed in the DB correctly (tested with "Sérgio").
Maybe you have any module related to user management installed in the shop? Or you have selected some special options, which may affect such behavoir?
Which browser do you use? maybe it's because some browser cache?
Could you please try to reproduce this case on our demoshops at:
http://demoshop.oxid-esales.com/professional-edition/ ?
Please let us know about results.

Best regards,

dainius.bigelis

2009-07-09 16:24

reporter   ~0001169

Cannot reproduce the case.