View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0005895 | OXID eShop (all versions) | 2.6. Administer orders | public | 2014-09-29 17:19 | 2022-02-02 09:17 |
| Reporter | ddpkts | Assigned To | |||
| Priority | normal | Severity | feature | Reproducibility | always |
| Status | confirmed | Resolution | open | ||
| Summary | 0005895: Create orders from admin | ||||
| Description | Sadly I can not make orders from admin. This is a nice feature and most of others e-commerce solutions have this feature by default. | ||||
| Additional Information | It would be nice if I can log-in in admin area select "new order", assign user, add products, choose shipping and delivery method and generate an order for a customer. This could be done from orders or from user perspective. | ||||
| Tags | Admin, Order | ||||
| Theme | Azure | ||||
| Browser | All | ||||
| PHP Version | any | ||||
| Database Version | any | ||||
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waiting for the PO decision. |
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how long usually does it take to decide? |
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This is a tricky feature from law perspective. But there will be a feature that covers the use-case in the near future: A "Login as Customer" module. In contrast to just creating an order in the backend, it will allow a service agent to log in as a customer from his own login and create orders (or do anything else in the frontend) on behalf of a customer. These actions will all be thoroughly logged, so it is reproducible if the customer actually did the changes by himself or not. |
