View Issue Details

IDProjectCategoryView StatusLast Update
0005895OXID eShop (all versions)2.6. Administer orderspublic2022-02-02 09:17
Reporterddpkts Assigned To 
PrioritynormalSeverityfeatureReproducibilityalways
Status confirmedResolutionopen 
Summary0005895: Create orders from admin
DescriptionSadly I can not make orders from admin. This is a nice feature and most of others e-commerce solutions have this feature by default.
Additional InformationIt would be nice if I can log-in in admin area select "new order", assign user, add products, choose shipping and delivery method and generate an order for a customer.
This could be done from orders or from user perspective.
TagsAdmin, Order
ThemeAzure
BrowserAll
PHP Versionany
Database Versionany

Activities

jurate.baseviciene

2014-09-29 19:49

reporter   ~0010195

waiting for the PO decision.

ddpkts

2014-11-07 09:02

reporter   ~0010316

how long usually does it take to decide?

Sven Brunk

2022-01-31 09:23

administrator   ~0013582

This is a tricky feature from law perspective. But there will be a feature that covers the use-case in the near future: A "Login as Customer" module.
In contrast to just creating an order in the backend, it will allow a service agent to log in as a customer from his own login and create orders (or do anything else in the frontend) on behalf of a customer.
These actions will all be thoroughly logged, so it is reproducible if the customer actually did the changes by himself or not.