View Issue Details

IDProjectCategoryView StatusLast Update
0006425OXID eShop (all versions)1.03. Basket, checkout processpublic2024-03-13 18:19
Reporterbjoerk Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status acknowledgedResolutionopen 
Product Version4.10.0 / 5.3.0 
Summary0006425: vouchers are not released if checkout is canceled
DescriptionIf customers do not finish checkout with an added vocuher code, the vouchercode ist not released and can't be used by the same user in a later checkout
Steps To Reproducegenerate a voucherserie with 1:1 codes
options:
valid with same serie = No
valid with different serie = No
valid with same serie but different order = No

----

(1) add a product to basket
(2) go to basket and add one of the generated vouchercodes
(3) enter checkout
(4) register a new user with login
(5) proceed chckout until step 4
(6) close browser (and session)
(7) open new browser (session)
(8) login with user credentials you registered before (4)
(9) basket will be restored but without voucher
(10) try to add the same vouchercode from first skipped checkout (2)

--> customer gets an error 'voucher not valid'
TagsNo tags attached.
ThemeNot defined
BrowserNot defined
PHP VersionNot defined
Database VersionNot defined

Activities

There are no notes attached to this issue.